Hopelessly L.
Excellent customer service after the sale.
It's been almost a year now since I purchased a Hiboost for my overland rig. Customer service has been great and continues to this day. While installing the antenna, part of the antenna separated. I contacted Hiboost and they responded quickly and even sent a replacement part after I sent them photos of the part. The Hiboost has been consistent in providing me with enough signal to remain in contact with family in areas with poor signal. It does not work for areas where there is no signal at all. While riding around the mountain trails (forgetting I had put up the Hiboost antenna), I hit one too many branches and it knocked the top cover off. It was an easy fix but I sent photos to Hiboost anyways, to have them examine the part to make sure it was still good (it was). They responded almost immediately. What is so impressive about the company is their random follow ups. They have checked in with me to see how everything is holding up with the product and if I have any concerns. A majority of companies are really friendly and concerned for our satisfaction at the time we purchase the product. However, that's where it ends. Hiboost stands behind there product and the customer service never stops after the sale is done.

