HiboostReviews of hiboost.com

I have used my Hi Boost system over a year. It boosts the cell signal two to three times if you have at least 1 bar. Obviously if you don’t have a bar, you don’t have a signal. I dropped my controller and the cable end detached. I called the support team and was sent a new cable the next day, no charge. Time passes and I knocked my controller off the cabinet and the cable detached again. I pressed the cable end back on and the system worked. I didn’t bother the support team because in both incidents, I dropped the controller. The controller is heavy enough to separate the cable connector if slack doesn’t exist. There are three takes on this. 1) The support team was responsive when I contacted them. 2) The controller is robust and didn’t breakdown when dropped. 3) Secure the controller so it or the cable doesn’t get damaged. This is the best part of my review. My support person text me after a year since my first incident and asked me if my booster was working. I said yes but I broke my cable again. My new cable is being sent to me again. I highly recommend Hiboost cell booster. I haven’t been disappointed in the product or the support team. In my opinion, this company and support team is on top of it. I gave a review to amazon a year ago praising the product. My support team did contact me and asked if I would give a review on this link. Hell yes. After support like this they deserve to be praised

Booster really helped with my cell phone signal strength. Tech support was very helpful

They have the best customer service, the product works as it should, but the customer service sets them apart from any other company I've ever dealt with

Bought the Hiboost Travel 3.0 Explorer X. Just contacted customer service because the power cable was missing from the package, which was factory sealed and never opened. The agent advised me that I had to purchase one. They dont replace missing parts. Unfortunately I purchased this in ND and will not drive 500 miles to return it. Worst customer service for this price point. Dont care how good review may be good customer service sells products...and this is an epic failure in my books. I will never buy or recommend this company to anyone. A customer should not be responsible to purchase missing items due to poor quality control.

I bought my Hiboost 10k smart link on Amazon. I had it for a couple of weeks. I was afraid to take out of the box. Because what if it didn’t work. I live out in the country quite away from towers.I contacted the group on messenger. He told me if didn’t work they’d take it back out of the box and refund my money. I put it up on a telescopic flag pole so as to be able to lower it in a storm. I got it but it wasn’t working like it should. Noah walked me through the set up. I had inside antenna to high up. It was creating a loop between external antenna. Fixed that it’s been fine after that fix. Very helpful response. I highly recommend this product if you have some bars outside it will bring it inside.

I was building a home in a remote area and cell service was a huge problem. I was getting such minimal service that even making a phone call was out of the question unless I was standing outside. I decided to try using a booster And after doing some research I settled on the HiBoost product. Due to the weak cell signal I had to go to extremes in order to make the unit work. I was happy to find that support was excellent from the company. They have a Facebook group page where you can ask questions in a forum type setting. I was quickly contacted by one of their support people, Noah, Who gave me a tremendous amount of information on how to set up the unit for best results. You have to have some signal to boost, the technology is not a miracle worker. But even with the very sparse signal that I had I was able to get the booster working to the point where I could actually stream TV using T-Mobile 5G internet. This was a lifesaver at my remote location. The HiBoost products work so well that I just purchased a booster for my pickup truck, The Travel 3.0 ExplorerX model. The support from this company is great, and if you need help setting up they will be there for you.

First off I have a high technical background and even had to do some research on what was right to start with. My criteria was cost, band, and included or needed accessories. What I didn't need was hand holding, or easy setup because that limits your choices. So I tried one, and a few others. All basically worked the same. You point an antenna at the tower, limit the signal to what you need, make sure you don't get a loop back , add vertical separation or adjust your setup to make sure your not getting loop back signal. What I liked about the high boost setup, cables were long enough for me, and antenna outside included worked first time and everything. I did further tune the setup and its been working for over 5 years. Now to be clear, I kept this one because it was more cost-effective (lower cost of entry) and again antennas worked good and cables were good for me. What you need to know is with any of these the biggest pitfalls are (knowing your band you need, make sure the tower is pointed at correctly and make sure no loop back. This is done with tools like cell mapper to find towers. Check you phone for the bands you need. And check your stats to sport loop back. Again it worked for me. And I kept it. It's been years without issue.

I bought our Hiboost cell phone booster over 3 years ago because we had virtually no service when we were on our remote land in Arizona. We used the recommended website to locate the best cell tower signal, pointed our antenna in the right direction, followed the instructions for ideal signal booster placement, and we were off and running! Now I have a good enough cell service to even use my Hotspot to watch movies on Roku TV. We have been so happy with the booster that we recommended it to a family member who was having trouble making and receiving calls from his basement bedroom. This was a big concern because he was often on call for work emergencies. He bought a Hiboost, and it has been working out great! We would highly recommend!