Hibbett SportsReviews of hibbett.com

I purchased a jersey for my son's birthday on November 17, 2025 because they advertised free 2 day shipping for the amount I spent. I received an email stating it would be delivered on the 19th (today). My son's birthday is tmrw. When I contacted them, they told me it's still being processed & sorry for the inconvenience. They said while they offer 2 day shipping, it's not a guarantee. Excuse me! When you advertise and confirm it with an email stating it, it's not guaranteed!?? I asked for compensation, I was told sorry they don't offer any..COMPLETE FALSE ADVERTISEMENT!!! VERY BAD BUSINESS!!!!

If you order online then you are possible about to make a mistake you're going to regret. Never again will I order online

I ordered a shirt online only to receive it with the security tag still attached and was told I need to go a near by store which is hours away from me to remove. The rep only apologized after I said I will leave a review, then said I can return the shirt and they will remove the security tag. What an inconvenience I was wearing the shirt today so why wait 2 weeks more plus to sent it back.

After spending $460 on 2 pairs of Air max t shoes , 1 pair doesn't fit right . No return without box . Ill never use ur crappy store again

I ordered a pair of shoes and never received it, so I called for a refund. First of they have customer support that doesn't speak English properly and then they want you to file a claim in order to get a refund. Very disappointed and will never order anything from them. PLEASE DON'T ORDER ANYTHING FROM THEM.

I ordered some shoes from Hubert on 9/20/25. Within 8 hrs the purchased had been processed, received tracking # and was waiting for fedex to pickup the order. Upon ordering the shoes Hibbett said in their website 2day delivery. Well the shoes have never left Lexington, ky. Talked to hibbett they said fedex has the shoes and hasnt scanned them yet. Talked to fedex they said they never had the shoes. Long story short, paid $244 for the shoes. No one has them or know where they are. Luckily, I paid with my credit card, charges were disputed and a credit was returned to my card. Now the credit card company will deal with hibbett. This business is a total scam and they could care less if you know they are. Don’t buy from them.

Placed an order, card got charged, and then received message that my order could not be processed. When I called customer service, they told me that since I had no order, they could not help me. I am out of $173.80. I will NEVER place another order with Hibbett.

My Experience Was Extremely Terrible I Was Sent Two Of The Same Foot Shoes. Customer Service Did Not Meet Expectations Did Not Seem Empathetic. The Shoes Were For My Kid To Go To School. Representative Marked The Shoes As Ineligible For Return in Under 20 Days Of Order When The Website Says 60days and Also Gave Me A Different Discount Than Promised On The Phone Call Will Not Be Ordering From Hibbett Again!