Hibbett SportsReviews of hibbett.com

This company takes your money and doesn’t give you the product you ordered.. Lenora employee # 70488.. says that their 100% guaranteed “route” insurance is BS because they don’t cover when the shipper lies about attempting deliveries ( I have 64 cameras on my property) showing they never came… and that I have to contact them to figure it out…. Lol

Initiated a chat with customer service, Mojisha Lashai, very rude and abruptly ended the chat with me. Refunds take 18-22 business days and can take up to 30 days. They received my return on 10/13 and have yet to refund my return. Will never make the mistake of doing business with this shady outfit again!

This company doesn’t deserve the one star I gave them they are horrible my package did come on time but the box was damaged and the pants I ordered was dirty like they had been dragged across the floor customer service is a joke no need to even contact them trust me you want get anywhere just stay away from from these people at all cost they don’t do business the right way

saw a ball on sale, purchased it, apparently it wasn't priced correctly so they just didn't ship out. Terrible customer service, I will passing in future.

Horrible customer service. I placed an order for two headbands. The wrong items were shipped as the ones I ordered were supposed to be embroidered, so they submitted a warehouse check, and this was the message that I received. (We were able to reach out to our web content team and the vendor in regards to this merchandise, SKUs 31863558 and 28506301. The image and description shown for the product online are accurate. It appears that the incorrect merchandise sent in this order may have been the result of an incorrect item being picked at a store location fulfilling this order.” I was told to return them, which I did, and reorder, which I did. My new order came in, and again I have the wrong headbands? Rather than return again, and re-order again, I asked how can I make sure the correct headbands get sent? They reply that they're sorry but there is nothing they can do. The 1st mixup was frustrating but understandable. The 2nd was frustrating, mixed with their passiveness which made me furious.

My package was opened and disturb before even getting a chance to open it. This is crazy, there are were signs of wear because the paper was ripped from the box and the shoes were in scrambles. The shoes were, opened, taken out the box were warn before delivery. I proved pictures of what it looked like when I seen the box and open the shoes to reveal the damage! The shoes were damaged before arrival it’s not my fault, the the package was mess with before arrive!!!! And I can’t get my money back for worn shoes. Absolutely Horrible company!!!

So I ordered a Jordan 5 moonlight size 11.5 Which is the correct shoe, but some how they gave me a Jordan 9 racer blue box size 13! Also a printed barcode saying size 11.5 Jordan 5 was taped over the original Jordan 9 size 13 box!! What happened? Why didn’t I receive the original box!! These shoes are so hard to come by and I can’t even get the original box!

I will never buy from Hibbett again! Ordered my son a pair of shoes on the 19th of September. Was supposed to receive them on the 22nd. It is now October 4th an They have not gave me any information on when I am supposed to receive the shoes. I have called customer service 3 times and all they keep saying is they don't know when I will receive the shoes. This is by far the absolute worst place I have ever bought from.