Hibbett SportsReviews of hibbett.com

Hibbett cancelled my order after the date that it was supposed to arrive at my house with no explanation given. I will no longer do business with Hibbett.

Terrible! After our package was declared “Undeliverable” to our daughter up at college for being a PO Box address (which we had no clue wasn’t acceptable as there online system accepted the address) we had to call customer service many times with no help from the Supervisor, Lorena! After 5 days of no updates we finally requested a refund. We were told to deal directly with UPS and there was nothing they could do.

To be honest they don’t deserve a 1 star. This is the worst shoe store I have EVER in my life went through for Online shopping. I paid for my shoes they took my money and no shoes arrived. I been given the run around since Dec 11,2021. The shoes came out the 10th of Dec. They put the wrong zip code on my package and instead of saying we lost your package they keep saying oh we have to re-ship it but it’s at Corporate warehouse. Mind you this was a CHRISTMAS GIFT to my child. Thank goodness I never told my child about it because you can only imagine being a kid and not get what you wanted for Christmas. I never got an email saying they will re-ship the package or nothing. So I’m just going to say Screw IT and get my money back and NEVER shop with them EVER again. I’m be better off getting a fake pair of shoes before I buy another pair of shoes from them. At least I’ll get what I paid for in time and not the run around. SMH the worse service

Negative one if you order wrong size and return with in the time frame just be prepared to wait over a month for a refund

The customer service reps lie to you and give you the run around ordered a package kept being told it was reshipped and never received it a month later I call and speak to a supervisor and they tell me it hasn’tbeen reshipped because they didn’t get the package back yet after a representative in fact two representatives told me they received it back two weeks ago this is the worst online experience I’ve ever had

hibbet sports suck they left the tag on my nike techcand now has a big hole mad foul

Awful customer service will cancels orders without explanation, why would I use your discount after you canceled my order, save yourself time find another shoe store

They only have discounts for in store pick up never online, definitely not good business at all