Hibbett SportsReviews of hibbett.com

I REALLY WISH I WOULD HAVE READ THESE REVIEWS B4 ORDERING FROM THIS COMPANY THEY ARE ABSOLUTELY THE WORST PLACE I HAVE EVER ORDERED FROM IM STILL WAITING ON BACK TO SCHOOL SHOES I ORDERED 2 WEEKS AGO THIS IS RIDICULOUS!!!! PEOPLE PLEASE GO TO CHAMPS FOOT LOCKER OR EVEN JD SPORTS WHEN U SEE HIBBETT DONT EVEN WASTE YOUR TIME U CAN FIND GREAT PRICES AT OTHER SHOE STORE ESPECIALLY ASOS I WILL NEVER ORDER ANOTHER ITEM FROM THEM I WOULDN'T CARE IF IT A DOLLAR!!! THEY CAN KEEP IT

Absolute horrendous company. Ordered a drop right at drop time, done in 20 seconds. Got an order confirmation. Just to get a cancelation 3 days later. 1000% never recommend, stay away. I'll never order from here again.

Ordered shoes online and received the wrong shoe, called customer service the same day I received shoe she issued a return slip that stated wrong item received. Never got a return ao called and they stated they would escalate return never received return called again and was told I cant not get a return because I returned the wrong shoes even though those were the shoes that I received and was stated in the call and on return slip so now I've paid 212 for shoes I never received. Beware when ordering online and im also reporting this to the BBB

The online shopping is terrible. I ordered a pair of shoes one day just to have it cancelled the next because they were out of stock. This is very lazy inventory and record keeping. Now I have to wait a week or two for my refund. This was my First and Last time shopping with these dummies.

I ordered 2 pair of shorts and only received 1. They took the money out of my account for 2 and never sent another pair or reimbursed my money.

Terrible store. This is the second time I've had a problem with them. I should have learned from the first time. I Ordered shoes online on june 26 the location tracker wasnt moving so I asked for a refund after 10 days. Then called again on the 10th day to get a refund, they said they were sending the refund check in the mail. On July 10th they sent the shoes to my door instead of my refund check. Well that's sucks because I bought the shoes somewhere else. Now i have 2pairs of the same shoe and have to see if the store hibbit will take them back. Im upset because if you say you're going to send me the refund check send the check. I dont need the shoes anymore from this store. By the way shop with footlocker, much better experience

FedEx delivered an empty box. Hibbett makes you wait 3 days before you can file a claim because “your product may be delivered.” Filed a claim. Hibbett denies it and the email states, “don’t call customer service, claim decisions are final.” Can’t file a claim through FedEx because it’s ground economy and must be done through shipping company. Called Hibbett customer service anyway, they use the same language as the email. Claim decisions are final and we can’t discuss why your claim was denied. A bunch of BS. I bet FedEx workers know about Hibbett’s policies. They have lost a customer forever. Update 7/14/26- I finally received a refund. Called claims again told them I had evidence and sent them my door camera video of the driver delivering an open box. They agreed reopened my claim and investigate. Still took way too much work to get my money back.

I went to the hibbett in opelousas, LA. I wasn't greeted upon walking in and checking out he didn't even say thank you. I usually go to the hibbett in lafayette, la but they didn't have my shoes. I will never go to the hibbett in opelousas, LA again. I will stick to the one in lafayette,la on louisiana avenue. much more friendly people.