HGreg.comReviews of hgreg.com

When is a SIGNED, PAID contract NOT a contract? When you buy from Hgreg Bought a car. signed ALLLLLL the paperwork and left a check THAT THEY CASHED. Due to CoronaVirus and the lag time of offices between insurance and a small drivers license issue it was a few days before I got back to pick it up. The salesman checked in with me and me with them...and the finance guy too.... so everyone was on the same page. Told them I was coming in and WHEN I GOT THERE they told me that they had sold MY CAR (again, contracts signed, check cashed) to SOMEONE ELSE to day before. And even though they cried "it was an accident, we're so sorry" -- you can't convince me that: a) when they looked in the computer and saw that MY car's VIN numbered showed up as SOLD and b) Someone physically removed the SOLD STICKER that was on my car (as evidenced in a photo just the day before from my salesman) ..that this was "an accident". Every deal is approved by a manager so this was VERY DELIBERATE. NEVER buy from @HGreg. NEVER. Lawyers are being engaged.

HGreg. 🤮do not go to this dealer specially the one in doral miami, me and my family purchased a vehicle from them gave them 2,500 dollars down drove the car for 7 days and the motor blew on me 2 weeks latter they give me a call asking me to call the bank so the loan could clear but when i told the bank the car was broken the deal Did not went tru so the loan was cancelled they sold us a defective car and dont wanna admit it and wont give me my down payment back watch out for this people they dont care about you they just wanna make the money. Now me and my family are stuck with no car we are very upset😡

First let me start out by saying that the staff at West Palm Beach location was great! on the same day that I bought my car, I got stranded 150 miles away from my home in the middle of nowhere at night. Had to wait for 45 minutes in the dark at the side of a highway for AAA or police to show up. When AAA finally showed up, all car places were closed, so I had to wait till the next day to take it to a dealership. I had been on my way to work an event (it's what I do for a living) and lost at least 1k in revenue. Dealership kept my car for an entire week because they had to order a part, so I had to drive back there to pick it up. HGreg customer service did nothing for me and quoted me the 3 day guarantee, even though I had no way of getting my car back to West Palm. Not good!!

Drove from West Palm Beach to Doral 4 times in succession only to be lied to at 11:35 pm by a member of their finance team. Deceptive practices, bate and switch financing and outright misrepresentation. Spoke with the bank who initially gave the approval only to understand they gave one approval and it was switched by finance once the papers where printed. You have got to watch out for the lies they tell you and manner in which they will waste your time and try hard to manipulate you into their unethical practices.

FRAUD ALERT - NO 3 DAY Guarantee!!! Blatant false advertising, submitted for investigation to the Florida Attorney General. READ THE CONTRACT you are buying a car WITHOUT a 3-day guarantee and anything they tell you or on their website is false advertising and almost comical because its such a blatant lie but what else do you expect from a used car dealer who knows nothing about their vehicles and blasts samba music. They spent 3 hours with 2 'managers' trying to convince me to drop $24,000 by signing their agreement that in bold letters makes a final AS IS sale with no guarantee.

I purchased a vehicle from HGreg three weeks ago and I still do not have a title. The vehicle was shipped across the country with no paperwork. A hidden fee of 900 was applied to my purchase. After the sale no one would help me with shipping. Not having a title has been a disaster. The general manager Albert Jrade makes promises and then I do not hear from him without calling him back. I have been lied, put off and treated so unfairly.

Bought a car a year ago from them, and I just sold my car back and Autocheck shows it had 2 accidents even though Carfax didn't. What a bunch of shysters. Before buying a car here be sure to check Autocheck!!!! I will never buy here again!!!!!!!!!! They definitely knew so they only showed me Carfax which didn't show the structural accidents. I hope these tools go out of business! I got HALF the value selling it back because of this. Thanks HGREG!!! and the guy said HGREG cars are notorious for this, so it's not just my experience!

Purchased a car from them and 2 days after the vehicle was delivered, I had a vehicle that stalls at every stop. Reported it and was told the vehicle was “as-is”. Would be nice to know the vehicle was stalling before I made the commitment. Applause for HGreg fooling another customer. Do yourself a favor and purchase from Carvana. Best experience EVER! And, they actually resolve issues that you run into with your “as-is” vehicle. 🙃