HGreg.comReviews of hgreg.com

Went to the Brandon location. We had a approval letter. They dismissed our letter caught my son by himself telling him he needed money down and that his credit Union took some of the money back from the approval letter. What credit Union does this. They didn’t know I had the credit Union on speed dial. Then kept walking up talking about the underwriter said he needs more money. They didn’t know I saw them talking to each other on the phone. I changed my appearance to see what they were up to. So they didn’t know I was watching them. I let them know I was aware of their game and don’t ever try my baby like that. I left them standing up looking stupid. Once we get down the road they text my son to come back he can get the deal I said. I don’t want their deal nor anything to do with these liars and crooks at this business. They didn’t know God was my under writer since they kept saying they had one. Beware of the fast city slick talk. Very unprofessional. To much going on in this establishment. Very unprofessional and are great liars. Alllllll of them

waiting for them to pay off the car i turned in no one answers and if they do they just leave u on hold for 30 min, they did a 20 day pay off they trying to ruin my credit was told if u have to make another payment thats on you well if ,they pay it in the 20 days (more then enough time) I should not have to maybe I can get the repo man to go to hgreg and get the car I had a 10 day payoff but that was not good enough

Buyer beware. Bought a car from HGreg. Had the deal complete with invoice, insurance and a certified check. Communicated everyday for a week. One hour before my flight to pick up the car, the GM from the Tampa store took the car from the Orlando store and sold it. Very unprofessional of the management at HGreg. I would think twice before doing business with this poorly run company with zero morals.

They sold me a used 2020 Ford Mustang for about new price. Carfax showed one accident that they assured me was repaired. A few months after buying I was rear ended on the highway and now the insurance company won’t fix it due to the EXTENSIVE hidden damage in the rear due to it NOT being repaired previously. Extremely dishonest scam artists. Also tried to tell me I HAD to buy a warranty until I pushed back on how that was illegal then the woman lied to my face saying she didn’t say that when she literally did a moment earlier.

We just purchased a 2019 Ford F150 Limited from HGregg in Brandon, FL. The vehicle, after warranty and tax, was $60,000. They did agree to buff out the surface scratches, but when we brought the truck back after a 2 week vacation and asked them to fix the automatic running board, they said no. We have a warranty and it will be covered... under a $100 deductible. If it was a Ford dealer, I'm sure they would have done it just to keep our business for service and new purchases. We are also still waiting on MSRP original sticker, 51 point check and last oil change. The sales manager was useless and the salesman didn't bother going the extra step after the sale. I will never buy from a company like this one again!

At closing the finance agent put the Gap insurance on when I told him no. I should have waked out then. he said after paying it off they would send me a refund. Now after paying off the car . I have been waiting for 8 months. No refund, dishonestly in their words and actions.

Been in communication for a car that my wife really liked, right color said it available. For the past three weeks we have been talking with them. Even texting yesterday and this morning to confirm. We drove 10 hours from Atlanta, GA, just to find out that we were communicating withA person in the sales call center who did not even let them know that we were coming in today. Also there is a problem with the car and they saying that they are not going to sell it. My wife is so heartbroken right now she is in tears!! The service here was unacceptable with the most they can say is sorry these thing happen. And that’s after we sat there for 40 more minutes. So here it is we are out of 22 hours 3 tanks of gas and I could not tell you how many tolls, just because they don’t communicate with each other. My advice find a better car dealership that knows what they are doing, and let’s all stop paying for bad service!! SHOP AT YOUR OWN RISK

Buyer Beware (HGreg Nissan of Delray) I inquired about getting an appraisal for my Nissan lease that I desired to have them buy back rather than turn in. This was the third dealership I went to. The others were willing to give me a price to purchase the vehicle then have me enter a new deal by getting me into a finance. I was immediately met with “We don’t do that.” Rather than appraise my car, offer me some options for new or used vehicles like everyone else did, the sales person continued to explain to me that I can’t sell a leased vehicle because I dont own the vehicle. Clearly understanding this, I expected them to throw some options my way, say they would work something out with me to gain a customer. I know for a fact that my lease is worth more than the payoff. I understand that a Nissan dealer is the only one that can buy me out of my lease. I also understand that new Nissan’s are hard to come by and have a long waiting period. This isn’t my first rodeo and I have been doing my due diligence for weeks. All of this was explained to me from the two previously genuine dealerships I had just come from. HGreg Nissan of Delray continued to ask why I didn’t go with the other guys. Hmmmmm. Maybe because I am entitled to go with the best deal? I’m an educated consumer who refuses to get taken by a dishonest dealership. They also told me that they didn’t want to do the “leg work” so that I go to another dealer. They wanted me to take all offers to them so they can go from there. 👀 I’m sorry but if you aren’t willing to do 5 min of punching in numbers on a computer for thousands of dollars in profit, there is a real problem. They simply don’t want or need my business. They insisted that they wouldn’t offer me one penny over what my lease payoff was so I thanked them kindly and left never to return again. I guess when you are a dealership in a wealthy neighborhood, you can go around and treat customers like garbage. Not me! ✌🏼