HGreg.comReviews of hgreg.com

They claim to be no haggle - however they tried to add on over $4k in extras, not including the tax. A $23k vehicle ended up at $29k+! They have this strange, non-optional "extras" including some kind of protectant, cleaning, blah blah blah that HAS to be purchased, they want over $1k to register the vehicle even when transferring a tag. No one is motivated to talk to you, the kids in there couldn't care less if you buy or not as they're on salary and not commission. Ugh horrible experience, did not buy and will not buy with these tactics.

El comprador tenga cuidado.Tramposa,noventa dias y ahora mi auto no funciona. Ellos estan mentirosos. Solo para conseguir una venta.Sin llaves que funcionen,capó no abre español.No contesta mis llamadas. Me vendió basura, Tengo que devolver el auto to compañía financiera. Por favor no compre aquí!!!!!

Issue 1- I paid cash for a 2019 Ram 1500. The salesman gave me a proposal and I told him that I did not want their protection plan. He stated that they do not take this off the closing costs. I researched and learned that I could cancel through the protection plan company. So I acquired a cashiers check from my Bank. The amount quoted was $595.56 over the actual closing cost. The "manager" told me I would get a check for the difference the next day. Two weeks later they still had not cut me a check. It took threatening to take them to court to get them to cut a check. Then that check bounced. In addition I had stated that I did not want the "protection plan" They lied and said that this entailed a special coating interior and exterior and if I stained the interior or something damaged the paint job this "protection plan" would "cover it" . I took the vehicle to two auto body shops. There is no coating on the vehicle. The dealership has refused to give me a policy number a way to file a claim or contact this alleged company. IN short. It appears they charged me for something that they dont actually provide. I will be suing this dealership.

Wish they had an option to rate a negative 5 stars. This place sucks, wasted a day of phone calls to find out that they don’t even have the car they have advertised. It’s not that it sold, they never had it. The call center is comprised of CS agents that love to talk over you and are 100% incompetent. Dodged a bullet here after realizing that they charge $3700 in extra “fees”. I hope they go out of business tomorrow.

Compre un vehículo el cual al 4 día Salió con problemas de sobrecalentamiento de motor, este dealer no se quiso hacer responsable de su negligencia, se tiene que hacer un cambio de motor una vez que estaba en sus talleres y no quieren asumir los costos del mismo siendo que el vehículo se utilizo solo 4 días. Les digo a la gente que va a comprar en este dealer que tengan cuidado ya que te dicen que van a solucionar y finalmente te cargan la responsabilidad a ti como comprador y te dejan con la deuda del carro y además te hacen pagar el arreglo.

Scam company… It was quite a disappointing experience, and I regret not checking reviews in advance. I'd advise others to be cautious, as I later discovered this company has mainly one-star reviews on Trustpilot, which I wish I had known earlier. Before I waisting my time. I called them to inquire about the car's availability, and they confirmed it and scheduled an appointment. I drove 1.5 hours to get there, but upon arrival, they informed me that only one car was available, and that car was in poor condition, quite dirty, and had numerous missing or broken plastic parts.

Before signing the papers I saw that there was almost $3,000.00 added to the price and these where all additional fees. I wanted clarification about these fees and the manager came over and I told him that these fees where too much and that we needed to talk about it. He instantly told me that I would not get there car. No explanation and no discussion possible! Mind you that these fees don’t have any purpose other than spicing up the bill for HGreg. In my opinion, a company who adds fees just for themselves is not a nice and honest company to do business with. They don’t add value to the car at all and HGreg knows this very well! Having a good base price doesn’t mean that HGreg can add almost $3,000.00 fees to this price! Don't go there people unless you want to pay extra for HGreg wallet!

If negative 100 was an option...Would be Definity a pick. I purchased a Car in April; wish I had seen these reviews prior. Since then, the car has been a nightmare. Carfax was clean by the way. Back in the shop for the third time! If this place could get shut down for the schemes and cons....i would be the happiest person so noon else can get blindsided.