HGreg.comReviews of hgreg.com

I couldn't make it to the dealership to look at a car I am buying for my daughter for her college car because my daughter is a camp counselor and cannot break away during the week and can only view cars on Friday evening or Saturday. After explaining this to the salesman several times, I received a text from Raul, the manager, wanting to know when I can come in. Relax, mofos. Geeze....

Forget the advertised price. You WILL pay more when they are done with you. I’ve bought a few cars in my life and this is by far the worst experience including RV purchases which I thought was bad but these people are even worse. Lies upon lies from Kyle in finance. I don’t know how these people live with themselves. Evidently no conscience whatsoever. The vehicle cost us $6,000 more than advertised so their deals are terrible in the end. They use the fake sales price to get you in the door. Bait and switch. BEWARE!!!! They will not return your calls after you sign!!!

They tell you no haggle, except they do. They know they have to when they try to add no less than 3 to 4k in fees that you can't decline, before you even get to financing. So they try to tell you a price to capture you but once there price in about 4k more in fees. I used to sell cars in a dealership and can comfortably say they are shady as hell...even in a shady industry

A customer of HGreg stole my identity and took out a fraudulent car loan under my name. This company didn’t do their due diligence to check sources. Now that the identity theft has happened, I’m not able to get a manager to return my calls. I have had to file a police report and take legal action. If you want to protect your identity, DO NOT TRUST this crooked, deceitful company. I'd go without a car before buying from this place.

Drove 1 hour each way after making appointment and filling out paperwork. I did not meet with person I scheduled with. They did not have 1 car available on my list from their website of 6-8 cars. In fact had no cars in my price range and down payment. Could not quote trade-in price over the website or in person because my car was a 2009. This would have all not been so bad if I had not cleared it beforehand over multiple texts and phone calls. I made this trip for nothing and it seemed their only objective was to sell me a more expensive car after a larger then I wanted to pay down payment. It seemed like they were extremely crowded and could care less about their service to help. Absolutely the worst car dealer I have ever been in

Had to give them one star but they don’t deserve that. Drove from an hour away after being told tons of cars in price range (site listed several but only had 1) none of the 8 cars we wanted to see were available. Also would not give us anything for trade after phone guy told us oh yes, all credit and all cars accepted as trade. Who we thought we were meeting for salesman was not a fact. It’s a phone bank that lies to you to get you there. I was so upset I want my gas $$ back. This place is a joke, they have no decent deals as advertised. Do not waste your time! I’m sure they offer $$ for good reviews. That was for my mom getting a vehicle. I was sitting there looking at their range rovers and decided quickly not to even entertain it.

We bought our son an 2018 Infiniti Q50 from HGREG Brandon Fl, we also purchased the highest extended warranty to make sure our investment was covered. In under 6 months, the motor failed and the warranty that we purchased and were told would cover this, declined the repair. Now we are stuck with the debt of $23,000 for the car and another almost $20,000 to repair this problem out of pocket. The dealership knew of this problem and sold the vehicle to us anyway. When we went to cancel the warranty that obviously was worthless, the sales man, manager and finance person didn’t say one word to us. This is a disgrace, all they want to do is take your money. Do not buy from this dealership, go to a more reputable place or buy new!!!!

I purchased a 2022 Ford Edge from HGreg in Houston. They told me they had fixed the damage from a "minor" rear accident. Come to find out, the car has major FRONT END damage that makes the car unsafe to drive. I found this out after taking the car to a Ford dealership for repair because we just couldn't get the lights to work & my airbag light kept coming on intermittently. When I called them, the 'sales manager' made the comment that he was "looking through my purchase" & did not see where I had purchased "after sale repair service." I am furious. I specifically asked them certain things while I was there & was lied to about just about everything. I WILL NEVER BUY FROM THIS COMPANY AGAIN.