Evan
Nothing Came
I never received my item. If this e-mail is a sign that my case came and you expect an honest review of it, then all I can say is that it has not come. Update: I still have not received the item yet, however the team's utilization of customer services and the reviews shows that they both look at the feedback and do care about the input. I will update once I get the item, yet this level of engagement alone is enough to change my review preemptively.
Response from HeyyboxMar 11, 2022
Hello, my customer, the email you received is that we remind you that the item has been sent, not that you have received the item. We have checked the logistics. Your item is in transit and within the normal time limit. Thank you.