The Pill Club Reviews | Read Customer Reviews of heyfavor.com

The Pill Club Reviews | Read Customer Reviews of heyfavor.com

The Pill Club reviews

179 approved reviews, newest moderated first

Beep B.
Sep 25, 2022
Literally trash
I signed up, I answered all their questions; they didn't ask about any previous diagnosis (ex:pcos, endometriosis) I have pcos so my period symptoms are extremely different then a normal person's but I have a normal birth control like almost anyone else. It's ridiculous that since I answered that birthcontrol pills give severe headache I can't get birth control. Honestly if you're average in medical health this could be useful but if anything irregular happens to you (headache, heavy bleeding, lupus etc) maybe you should go to a real doctor and get medications because they will screw you over on here
Response from The Pill ClubSep 27, 2022
Hi there, thank you for taking the time to leave us a review. We completely hear you and understand your frustrations. As a telemedicine company, we take our consultation process very seriously, and follow strict protocols to make sure we are able to prescribe to patients who are eligible for our service. We're sorry to hear about any difficulties you may have experienced with our process and we have passed your feedback along to the proper department. For more information on how to utilize our pharmacy service if we are unable to prescribe to you, or for additional questions, we encourage patients to give us a call at (772) 217-4557 or create a secure message via our Customer Contact page at: https://heyfavor.com/contact-us.
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Samantha
Sep 25, 2022
💜Hey Favor!!!!!
Been recieving my birth control from Hey Favor for years. And I will never go anywhere else! Always prompt and thougheough with friendly professional staff every time I have a concern or if I have any questions. I alwaya refer Hey Favor to all my gfs as well. 💜💜💜💜 Thank you for having my back!!!
Response from The Pill ClubSep 27, 2022
Hi Samantha, thank you for leaving us a rating! We appreciate your continued support and referrals! ❤️
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Miranda G.
Sep 21, 2022
Highly recommend
Was very satisfied with my experience. It was quick and they were extremely helpful with everything. It was all done in a very timely manner and the response time was amazing through text. Very satisfied and would highly recommend this company.
Response from The Pill ClubSep 21, 2022
Hi Miranda, thank you for taking the time out of your busy schedule to write such kind things! Our mission to make this process easier and as cost effective as possible while providing excellent customer service. We're proud to serve as many patients as we currently do and plan on doing so for a long time!
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Megan A.
Sep 20, 2022
Hey Favor is a Joke
The Pill Club was so amazing. Once Hey Favor took over they became such a f***ing joke. I went to renew my rx which has always been so easy with TPC but I guess I somehow filled out the new questionnaire incorrectly and they say I am unable to receive an rx from them now and can get a rx from a doctor to fax to them instead. I told them it was a clerical error on my end and they’re still refusing to renew. IM STILL ON THE PILL AND HAVE NO ISSUES! I even sent them photos of my pill pack to prove I’m actively taking the pill (that they prescribed to me lol) with no issues and they just straight up stopped responding to me. I’ve been with Tpc for 2 years now…Never using again.
Response from The Pill ClubSep 21, 2022
Hi Megan, we completely hear you and understand your frustrations. As a telehealth service, our policies are put into place to assure our patients that their health and safety is always our #1 priority. We understand how these policies can be frustrating in certain instances, so we do still offer options to those patients who or not eligible for a prescription through our service. Our pharmacy can continue filling and shipping directly to these patients with an active prescription from their local provider. For more information on how to utilize our pharmacy service if we are unable to prescribe to you, or for additional questions, we encourage patients to give us a call at (772) 217-4557 or create a secure message via our Customer Contact page at: https://heyfavor.com/contact-us
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Rose
Sep 17, 2022
They stopped sending my pills
They stop sending my pills. It's not funny being out here with no pills. I am legit pissed off. As soon as the company changed hands or was bought out, they stopped caring. Why do I have to write, call, text, etc. to fight to get birth control? Getting pregnant is serious. We don't want this. Obviously we don't want this if we're taking the pill. Why are they purposely lying and not sending pills?
Response from The Pill ClubSep 17, 2022
Hi Rose, we're sorry to hear about any difficulties you may have experienced obtaining your prescription and we'd love the opportunity to have our team look further into this issue. Our medical team is also always available to follow up regarding outstanding patient questions or concerns. To further discuss details about your specific concerns, we encourage you to contact us directly via phone at (772) 217-4557 and we'd be happy to get you connected for proper follow up!
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Dasha A.
Sep 14, 2022
Absolutely terrible since it became hey favor
Ever since the favor took over pill club my birth control has been consistently late. Currently I have been out for two weeks and I cannot get a real person to speak with. Customer service is non existent. I am switching providers as soon as possible
Response from The Pill ClubSep 14, 2022
Hi Dasha, thank you for taking the time to leave us a review. We apologize for any delays you may have experienced in getting a response from our patient care team. While we have rebranded to Favor, we have kept our same commitment to provide convenient and friendly service to all our patients. We have various ways of contacting us if one method is unsuccessful. We can be reached by email via [email protected], through our secure message center: https://heyfavor.com/contact-us, or by phone at (772) 217-4557. We hope to hear from you soon!
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Mikala C.
Sep 13, 2022
I LOVE this company
I LOVE this company. Found them when I moved to a new state and didn’t have an OBGYN yet, they make getting birth control so easy and also affordable without insurance. I especially love all the fun surprises they include in each package. I’ve tried similar online birth control companies and had bad experiences, but Favor has always been great and super responsive.
Response from The Pill ClubSep 14, 2022
We appreciate the time you took to write this review, Mikala! We recognize the hurdles patients can often face when trying to obtain birth control and have made it our mission to make this process easier and as cost effective as possible. If you ever need to reach us don't hesitate to call us at (772) 217-4557!
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Celeste R.
Sep 1, 2022
Convenient and educational
Convenient and educational! Really easy and it’s nice to speak with such friendly providers
Response from The Pill ClubSep 2, 2022
Hi Celeste, we appreciate you taking some time to leave us your feedback! We're so happy to hear about your experience so far. If you ever have any questions, feel free to text in to "44872", call us at (772)-217-4557, or email us at [email protected]
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