heyabby.comHarvest any plant at home with Hey Abby. Through a core team of leading technicians, designers, and marketing experts from all around the world, Hey Abby create the world’s first automated home Grow Box.Hey Abby want home growing to be sustainable and possible for anyone, no matter their experience level. And build a community of growers who support, and learn from one another on their journey.Our vision is to help 50 million people worldwide become home growers, and make the automated Grow Box the new essential home accessory.
heyabby.com (heyabby.com) has 625 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Factory Equipment · Rohnert Park, California
Excellent
Factory Equipment · Palmdale, California
Excellent
Factory Equipment · San Luis Obispo, California
Excellent
Factory Equipment · Lake Forest, California
Great
625 approved reviews, newest moderated first
David W.
1 st time grower and a success thanks to Abby. Support is amazing , so is their system and equipment.
Response from heyabby.comOct 28, 2024
Thank you for your fantastic feedback! We’re so glad to hear that your first grow was a success. It’s wonderful to know you’re enjoying our support, system, and equipment. Happy growing!
Myron G.
Reached out and spoke with Kayla about a missing item she got back with me quickly asked was it inside my hey abby box in which it wasn't then looked around and it was in a separate box she definitely came to the rescue and I thank you Kayla.
Response from heyabby.comOct 28, 2024
Thank you for sharing your experience! We’re thrilled to hear that Kayla was able to quickly help you locate the missing item. We’ll be sure to pass along your kind words to her! Happy growing!
Chad K.
Team collaborated across departments to help identify and resolve a glitch affecting my product, allowing my grow to stay on course. Thanks again!
Response from heyabby.comOct 28, 2024
Thank you for your kind words and for working with us when the glitch occurred! We’re glad our team could collaborate to resolve the issue and keep your grow on track. Happy growing!
Muhamed U.
Mega hatte eine falsche Bestellung geordert und musste sie stornieren. Und es lief alles super ! Ohne Probleme, reibungsloser Ablauf,Geld sofort zurück bekommen! Super tolles Team 👍 👍 👍 einfach mega !
Response from heyabby.comNov 5, 2024
Vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr, dass die Stornierung Ihrer Bestellung reibungslos und problemlos verlaufen ist und Sie sofort eine Rückerstattung erhalten haben. Unser Team freut sich über Ihre freundlichen Worte! Viel Spaß beim Wachsen und Gärtnern!
Steve M.
The very worst company when it comes to standing behind what they sell. I purchased a humidifier for less than $30.00. Hasn’t worked since day 1. Way over 15 emails back and forth from numerous customer service representatives. I’ve done everything from photos to videos to sending them the order number date of order and the list goes on and on. Finally when I thought I had the issue resolved I get yet another email not only requesting the serial number but my personal phone number. This is absolutely the very worst customer service I have ever encountered with any company!!!! I spent hundreds of dollars including a 6 month membership. This is all than less than 3-4 months ago ! If they won’t stand behind a $30 part what might you think would happen if the light system or something else failed on the unit ? Again the humidifier was ordered with in the last 5 weeks. Total nonsense.
Response from heyabby.comOct 28, 2024
Thank you for sharing your experience with us. After reviewing your case, we found that a replacement humidifier was shipped on Oct 21, and the tracking information shows it’s scheduled for delivery today. We hope this resolves the issue with your humidifier. To clarify, we always verify the customer’s current shipping address and phone number to ensure smooth delivery, as all carriers we work with require this information for shipments. Please feel free to reach out to us anytime for support. We’d also appreciate it if you could update your review once you receive the replacement. We look forward to continuing to support you with both our customer service and grower teams.
Oscar O.
Quick and easy resolved my problem in minutes
Response from heyabby.comOct 28, 2024
Thanks for the great feedback! We're glad we could solve the problem in minutes. Happy growing!
Matthew S.
Great customer service when needed. Responded in a timely manner and kept me informed throughout.
Response from heyabby.comOct 28, 2024
Thank you for your great feedback! We're delighted to hear that our team provided timely responses and kept you informed every step of the way. Happy growing!
James G.
It was just how quickly answer my question and it would just lie. Hey, if you need anything more, help this. And then you tell him I'm texting and community is good. Everything they put together is doing well for me. Thank you.
Response from heyabby.comOct 28, 2024
Thank you for your great review! We’re so glad to hear our quick responses and supportive community have been helpful for you. It’s wonderful to know everything is working well on your end. Happy growing, and don’t hesitate to reach out if you need anything!