th St J.
The AC compressor wrong did not fit…
The AC compressor I ordered did not fit my car.(web site says it was correct one) I tried to get it exchanged by contacting the company through the web address provided for such actions, Got NO reply. So I tried again, again NO reply. There is NO way to contact this company! My suggestion, if you do use Hex to order parts, do all your research on the fit of said part somewhere else (a different site!) the parts on Hex do not aline correctly as stated. I wont be using them again! Stuck me with wrong part, to reorder and repay for elsewhere! Don't believe they do returns or exchanges because they require a number they wont give you when asked! Awful! Expensive mistake using Hex auto!
Response from HexAutoPartsAug 7, 2023
Hi,dear customer, Sorry for the unhappy shopping experience here. We provide telephone number to call,website message as well as facebook message. We checked it but never receive your message and call. So we dont't know you have trouble with your ac compressor. As a seller,we are resonsible for our items.If you have any problem,you could contact us directly, we will try our best to help you.



