HexAutoPartsReviews of hexautoparts.com

Never received my part, both USPS and Hex claimed no wrong doing, the delay cost me time and money waiting on a part that never came. Hex's customer service is terrible,as in either pure AI or robot trained humans who repeat the same questions in each email. I don't recommend buying from them, why would they ship a (car part worth money) through USPS ? Is it so they are never accounted for and then walk away screwing people over and making extra money.Also be ready for the gaslighting as you send emails.

Sent the wrong part

It is the wrong part, I need to return but don't know how to contact you, please help me return the starter, and maybe I need the right one to it's a starter for a 2008 Nissan Sentra.

They don’t honor there warranty Coustmer service was terrible very disappointing

It happy with return policy

I’m a first time customer I order a part for my car , order went through normal but a week later I got a email said that my order was cancel because the part was out of stock so I waisted a week just to get this not good

Product didn't fit for what was described. Can't get into contact with customer service. For a return or exchange.

I was sent the wrong starter for my car