Chaar G.
Fantastic customer service
I initially ordered two Sri Yantra amulets, but upon arrival, noticed that the gold geometry was misaligned on both pieces. Given the price point, I was initially quite disappointed and reached out to their team to highlight the issue, sharing photos of the alignment error. Hexagra handled the situation brilliantly. Their customer service team responded promptly, took full accountability for the manufacturing defect, and quickly sent out two replacements without any hassle. The new amulets arrived in perfect condition and look fantastic. It's rare to see a company stand by their products so decisively. Mistakes happen in production, but it's how a business handles them that counts. Really appreciate the stellar support and the quick resolution.




