HexagraReviews of hexagra.com

Response from HexagraNov 16, 2025

Thank you for letting us know. We’re truly sorry you experienced this, and as we discussed by email, your free replacement order has already been processed.✨ We’re also reviewing this issue with our team to make sure future pieces meet the durability our customers deserve. If anything else comes up, we’re here for you.

Response from HexagraNov 16, 2025

Thank you for sharing your experience with us. We’re truly sorry to hear that your Eye of Horus Lapis Lazuli Talisman wasn’t what you expected 💙 All our orgonite talismans are made from resin, metal, and gemstone chips. This is the authentic orgonite formula that allows the piece to amplify and protect your energy. The resin is what holds the crystals under gentle pressure and helps release their natural frequency. We mention this on our website, and every image shown is a real photo of the actual product you receive. We also reached out to you by e-mail to understand the issue better and offer a solution, but we didn’t receive a reply. If you see this, please check your inbox. We’re here and happy to help. Energy pieces are very personal, and sometimes they look or feel different at first. If you give it a little time and connect with it, you may notice the talisman’s energy begin to open up. And if it still doesn’t resonate with you, we’re always willing to find a solution that feels right for you 🤍

Response from HexagraNov 16, 2025

Thank you for sharing your feedback, Serene. We’re truly sorry to hear that your Harmonia Sacred Geometry Amulet didn’t meet your expectations. We reached out to you by e-mail to understand more and offer a solution, but we didn’t receive a reply on our last e-mail. If you see this, please check your inbox. We’re here and ready to help in any way you need. Your experience matters to us, and we’d love the chance to make this right for you. 🤍

Response from HexagraNov 16, 2025

Thank you for your feedback. We’re truly sorry to hear that something from your order didn’t hold up as expected. Since your order contained multiple items, we reached out by e-mail a month ago to understand which product had an issue so we could replace or resolve it for you, but we didn’t receive a reply. If you see this, please check your inbox or contact us again. We’re more than willing to help and make sure you receive a piece you’re happy with. Your experience matters to us. 🤍

Response from HexagraNov 16, 2025

We’re sorry to hear this. We reached out by email and already shipped a free replacement for you, and we can see it has now been delivered successfully. If anything isn’t as expected or you need further support, please write us anytime at [email protected] We’re here to help make things right.