HermetiseWelcome to the luxury and convenience of anti-aging benefits at home. The Hermetise professionals have unlocked the future of skin care by relying on the most ancient forms of practice. A 21 century approach to wellness – tried-and-true healing treatments to set you on the path of self-discovery and awakening.
Hermetise (hermetise.com) has 1,001 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Nancy F.
Purchased product in Scotsdale Arizona765 E 5th Ave the last day of vacation over 1,500.00 as of now they have my money and I have no products. Spoke to customer service once they said that they would try to make me happy, and would send everything along with a free gift. Meanwhile this has been going on since END OF January THEY TOOK MY HARD EARN MONEY AND RAN CUSTOMER SERVICE SUCKS NEVER RETURNS CALLS STILL WAITING
Sol P.
Love the Kopi Luwak cream serum and mask. Love how my skin looks and feels!! I have been using this set for the last 6 months and I already can see a huge difference!
customer
Love the products!!
Angela
Great product..leaves skin clear and soft
customer
Love the product Purchase thru store and love the service and facial This has cleared my skin and it took years of stress away. Wish I had found this years ago finally something that is making my skin healthy. Makeup not covering my face now Thank you
Angelique
I placed my order over a week ago snd have had zero communication on the status. I’ve been charged on my credit card but have no idea when to expect it and I didn’t even get an email confirmation of my order. This survey email is the first communication I’ve received. Hopefully I get my products some day... So, I'm writing this after receiving my order. I ended up calling and got a woman who was very helpful. She tracked down my order and I got it the next day. My main point of the 4 star is just that an order confirmation and a status update on shipping is pretty standard these days. Hermetise isn't doing that but hopefully they'll start. In the meantime, just call them to get help.
Response from HermetiseMay 11, 2020
Dear Angel. I appreciate your taking the time to share your concerns. I'll be more than happy to assist you today. Please provide with phone number and email address so I can better assist :-) Thank you. Stephanie
customer
7/2/2020 UPDATE for my initial review from 4/28/2020. After sending a lot of emails with complaints about my 2 orders that had missing and damaged items, I finally received a SURPRISE (totally unexpected) PACKAGE in June from Hermetise that was filled with gifts. The box included my most favorite items that I’ve been ordering consistently (that was such a lovely touch), replacements for damaged and missing products from my 2 previous orders, plus some more lovely gifts and samples. A few days after receiving this package Stephanie followed up with me to make sure I received everything and was satisfied with how the issues with my orders were resolved. Stephanie, thank you very much for taking care of it. ******** 4/28/2020 I’m really sad to leave such a poor review, even though I absolutely LOVE the product, their customer service is not very responsive. I received an order that was missing 1 item. I contacted customer service 3 times on 4/18, 4/20, 4/22 using their website inquire form and direct email. Today is 4/28 8pm and I haven’t heard back. I understand that during these unprecedented times responses might be delayed. But 10 day delay with NO update is quite frustrating.
Response from HermetiseMay 15, 2020
Dear customer, I'll be more than happy to assist you today. We apologize for the customer experience that you have described and appreciate your honest feedback. Please provide with your phone number so I can better assist. [email protected] Thank you! Stephanie
Louella
Excellent products Appreciate sales
