Cindy B.
At least good customer service! am giving a review of four stars for…
I am giving a review of four stars for Hermetise for their customer service, not the product, for how they handled a negative experience. When I got my sealed product in a box home and opened it, it was markedly different than what I tried in store. I was able to contact a manger about it. He offered me another but I just wanted my money back. But Stephanie also contacted me after the fact and even went one step further to offer me a beautifully wrapped box of facial cleanser and hand cream, for my troubles. I was very impressed. Stephanie gets five stars in my book, but I took one star off for the product "switch" in store.



