daph
Don't enter the store! You will be pressured.
Two men at the entrance handed me a sample as I was walking by. They asked me to come in. I wish I had listened to my instincts and just kept walking. Salesman engaged me in conversation and sampled exfoliator and cream on my hand. He was in my space. The chair was turned to the back of the store and I felt trapped. Regretfully, I purchased the items for $200. He was quick to run the credit card but he did not give me my items and distracted me by asking me to sample their eye cream which made my skin tingle and felt uncomfortable. Then talked to me about a face mask. He said items and another product would cost $699, cheaper than the internet price of greater than $1000. I declined and he marked them down to $149. At this point, I realized this is a scam. No returns, BTW. Only exchanges. He ignored me repeatedly when i told him I had to leave and asked me to try their salt rub and then their facial. Offered a free facial and tried to get me to go to the back room. I felt extremely uncomfortable. Should have been rude and given him the alternatim to call security. Beware. Pressure tactics by salesmen who take advantage of your vulnerability and politeness. They keep your items and try to sell you more products. I will never go back there. Bunch of con artists.
Response from HermetiseSep 22, 2023
We genuinely appreciate your review and are sorry to hear about your recent experience at one of our stores. Your satisfaction is our top priority, and we're committed to enhancing your store visit. Please understand that, as an Authorized Wholesale Distributor, we have limited control over individual stores. However, we are eager to assist you in any way possible to improve your store experience. Kindly reach out to us at [email protected], and let us know the details of your store visit so we can work on making it a better one for you. Your feedback is invaluable, and we're here to ensure your satisfaction.



