Heritage Associates Reviews | Read Customer Reviews of heritage.associates

Heritage Associates Reviews | Read Customer Reviews of heritage.associates

Heritage Associates reviews

197 approved reviews, newest moderated first

Mellie L.
Oct 24, 2024
Miss Lydia was very friendly and …
Miss Lydia was very friendly and listened to us and was very helpful to us .I really enjoyed talking to her. I would highly recommended her10/
Response from Heritage AssociatesOct 29, 2024
Thank you so much for sharing your experience! We’re delighted to hear that Lydia made a positive impact with her friendliness and attentiveness, and we’ve shared your kind words with her. We deeply appreciate your trust and the opportunity to serve you and your loved ones.
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Berta
Oct 17, 2024
Excellent company and people
Robin was excellent at explaining everything about the company and all that they do. She was pleasant and courteous and very knowledgeable about everything I needed to know and understand.
Response from Heritage AssociatesOct 18, 2024
Thank you for your kind feedback! We’re very pleased to hear that Robin was able to provide you with all the information you needed in a pleasant and knowledgeable manner. We’ll be sure to pass along your kind words to her. Most importantly, thank you for your trust in allowing us to serve you and your loved ones. If you have any more questions or need further assistance, please don’t hesitate to reach out!
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Tom
Oct 2, 2024
She is very knowledgeable and…
She is very knowledgeable and understanding. Highly recommend
Response from Heritage AssociatesOct 7, 2024
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience and felt well-supported. Providing knowledgeable and understanding service is always our goal!
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TERI D.
Sep 25, 2024
Good customer service and now days that…
Good customer service and now days that is rare and appreciated!
Response from Heritage AssociatesSep 25, 2024
Thank you for your kind words! We know policyholders are trusting us with their loved ones when it's time to depart this life, so we absolutely strive for top-notch service. We have some families call us before they call 911 (absolutely not advisable...we want to be the first call after emergency services not before), but this is why it's so important for us to have calls answered by real people based in the United States who are here to help, even on the worst of days. We appreciate your trust and the opportunity to serve your loved ones!
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Torrey
Sep 20, 2024
Sale rep was so informative and helpful
Sale rep was so informative and helpful
Response from Heritage AssociatesSep 22, 2024
Thank you for your kind words. Most importantly, we appreciate your trust and the opportunity to serve you and your loved ones!
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Sherri T.
Sep 19, 2024
Excellent customer service
Excellent customer service. All of my questions were answered, and it was such an easy process.
Response from Heritage AssociatesSep 19, 2024
Thank you for your kind words! We’re thrilled to hear that all of your questions were answered and that you found the process easy. We strive to provide excellent experience and appreciate both your feedback and trust!
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Randy F.
Sep 9, 2024
Everything was quick and easy over the…
Everything was quick and easy over the phone and my agent was super nice and helpful to me and answered all questions i had. I would recommend lincoln heritage for their burial insurance needs.
Response from Heritage AssociatesSep 11, 2024
Thank you so much for your kind words! We’re thrilled to hear that you had a smooth and easy experience. We really do aim to demonstrate how quick and easy it is to qualify for coverage and protect your loved ones. Peace of mind is absolutely our goal! We truly appreciate your trust in us for your burial insurance needs. If you need anything else, please don't hesitate to give us a call!
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Alva H.
Sep 6, 2024
Very helpful and attentive rep
Very helpful and attentive rep. She helped me with all my questions and followed up days after to make sure I recieved everything .
Response from Heritage AssociatesSep 9, 2024
Thank you for your kind words! We're glad to hear you felt well assisted and cared for throughout the process of issuing your coverage. Most importantly, we appreiciate your trust, and please do not hesitate to contact us if there is anything we can do for you or your loved ones in the future!
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