After going through 2 moving companies, Hercules Moving came through for us. Excellent communication, the handling of our items was impeccable, and they delivered on time.
Highly recommend this company.
Response from Hercules Moving SolutionsMay 14, 2026
Thank you so much for your kind words and recommendation! We truly appreciate you trusting Hercules Moving Solutions with your move after previous experiences elsewhere. Providing excellent communication, careful handling, and timely delivery is exactly the level of service we strive for. We’re thrilled to hear our team was able to make your move a positive experience. Wishing you all the best in your new home!
PC
paula C.
Probably a scam mover. I have proof that my stuff was taken straight from Dan Diego to Pico Rivera and put into storage for 30 days so far!!!
I had my furniture picked up on March 14th. They had 30 days to deliver! It is now April 16th and still no delivery. I was pawned off by Hercules moving to Alma Moving!!! My furniture was taken to a storage facility in Pico Rivera, CA! It has been sitting in storage for 30+ days!!! I have called many times to the main number. I always get the same answer, that they haven’t heard back from the driver, so they have no idea where my furniture and boxes are!! At this point I am not sure if I will ever see my stuff again. Also, they included moving my pool table in the move. But when they arrived to load my stuff I was informed of the exact opposite. They actually could not move my pool table. They didn’t have the proper tools to take the table apart and had no way to crate the slate pieces although I was told over the phone that they had moved pool tables before and they could absolutely move it. Because they said they could move it, I signed with them. In the end, my pool table got left behind. Now I find out it will cost me $600 to dismantle it , $100 for wrapping, and around $1100 to ship it!! Hercules had estimated $350 for packing the pool table. So when they couldn’t hold up to their end of the agreement, they offered me a $200 credit for the packing and that’s it. So now the move of the pool table was on me! I guess I am lucky they didn’t take my pool table or else that would be missing too. The balance I supposedly owe them for my move is $1,650.00. I think I owe them nothing because that is how much it is now costing me to move my pool table separately. I don’t know if I will ever receive my furniture valued at $50,000! So, please do not get mixed up with this company! I truly believe they are a total scam company!!! DO NOT GET INVOLVED WITH THEM!! Save yourself a major headache and possibly the loss of all of your belongings!! RUN!!
Response from Hercules Moving SolutionsJun 17, 2026
We understand how stressful and frustrating it must be to be waiting for your belongings well beyond the expected delivery timeframe, especially when those items hold significant personal and financial value.
We take concerns like yours seriously and recognize the importance of clear communication, reliable service, and proper handling of customers’ possessions throughout the moving process. We would like the opportunity to review the details of your move, understand what occurred, and work toward addressing your concerns.
A manager will be reaching out to you directly to discuss the situation further, explore how we can come to a resolution, and determine the best way to help rectify the matter. We appreciate your patience and the opportunity to address your concerns.
SN
Shannon N.
Our experience with Hercules Moving Solutions
Our experience with Hercules Moving Solutionsfrom Maui back to California last September resulted in multiple items being lost, damaged, or no longer usable including a printer, bike, kitchen appliances, freezer and the list goes in! These are not minor items, and they should have been handled with basic care and professionalism.
Unfortunately, that level of care was not provided. The extent of the damage and loss suggests a lack of proper handling, oversight, and overall accountability.
When I raised these concerns, there was little effort to make things right. The compensation offered only $86.00 which did not come close to covering the value of what was lost and damaged. The response felt dismissive and unprofessional.
You trust a moving company with your belongings and expect them to take responsibility when things go wrong. That did not happen here. Based on my experience, I would STRONGLY recommend choosing another company!!
Response from Hercules Moving SolutionsJun 17, 2026
We appreciate you bringing your concerns to our attention. Customer feedback is extremely important to us, and we take these matters seriously. One of our managers will contact you shortly to review the situation and work toward an appropriate resolution.
HU
Hutch
The best of the best
Kyle made quoting/scheduling easy and personalized for our move. The movers from Alma took detailed inventory. They exercised extreme care with our belongings, then delivered on time and entirely intact. Not a single plate or glass broken. My prized collectable motorcycle arrived without a scratch as well. I cannot recommend Hercules enough!
RD
rolanda D.
This company is the worst
This company is the worst. I wish I had known that they were not a reputible mover, innstead they are a thir party vendor contractor that cheats people. They are dishonest, they quoted me one price, then up charged me 1100 more, then the driver demanded I give them a 200-dollar cash tip. I have gone back and forth with them about my items, they have not delivered my items, and I am afraid that my items will be damaged. DO NOT USE this company for they are liars, they are cheaters, they are not good people stay away.
Response from Hercules Moving SolutionsJun 17, 2026
Thank you for sharing your feedback. We understand your concerns regarding the pricing, delivery status of your belongings, and your overall experience. These matters are important to us and are being taken seriously.
A manager will be reaching out to you directly to discuss the details of your situation, review the concerns you've raised, and work toward a resolution. We appreciate you bringing this to our attention and welcome the opportunity to address the issues you've experienced.
Thank you for your patience while we look into this matter.
EJ
Espinoza J.
When they delivered my bed frame
When they delivered my bed frame, I saw it was completely broken and it had lost its nails. There was not a shred of remorse or attempt at reconciliation.
Response from Hercules Moving SolutionsJun 17, 2026
My sincerest apologies for the delayed response, and thank you for sharing your concerns.
Could you please provide your job number or the phone number associated with your file? Once we receive that information, we will review the details and work toward reaching a resolution.
Thank you, and we look forward to assisting you.
ML
Miguel L.
The brittle family documents
The brittle family documents, pictures, and mementos were never shipped in the box they were wrapped in. When they claimed they were unable to assist or provide any explanation, my heart fell.
Response from Hercules Moving SolutionsJun 17, 2026
We understand how meaningful and irreplaceable family documents, photographs, and personal mementos can be, and we recognize the concern and distress caused by not receiving items of such importance.
Your concerns are being taken seriously. A manager will be reaching out to you directly to review what happened, address your questions, and work toward finding a resolution. We appreciate you bringing this matter to our attention and giving us the opportunity to look into this further.
To help us locate your file and investigate the situation, please provide your job number or the phone number associated with your account. Once we have those details, we will review the records and do our best to help rectify the situation.
KH
kurt H.
They were very professional
They were very professional, fast and on point. They wrapped all my stuff with care and transport them in record time. Will use them again when needed.
Response from Hercules Moving SolutionsMay 12, 2025
Thank you for the great review! We're glad to hear our team took good care of your belongings. We'll be ready when you need us again
