Herbspro Reviews | Read Customer Reviews of herbspro.com

HerbsproReviews of herbspro.com

3.53,059 reviews
Wellness & Spa
31909 Hayman St., Hayward, California

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Herbspro

About Herbspro

Herbspro.com is an esteemed online retailer that offers a wide range of health and wellness products to customers seeking natural alternatives for their well-being. With a mission to provide high-quality products at affordable prices, Herbspro.com has established itself as a trusted source for nutritional supplements, herbal remedies, personal care items, and more.One of the standout features of Herbspro.com is its extensive selection of products. Whether you're looking for vitamins, herbs, beauty products, or pet care supplies, Herbspro.com has you covered. The website is designed to be user-friendly, allowing customers to easily navigate and find the products they need.Herbspro.com takes pride in sourcing products from reputable brands known for their commitment to quality and efficacy. With a focus on natural and organic ingredients, customers can trust that the products they purchase meet rigorous standards.The company also places a strong emphasis on customer satisfaction. From the moment you visit the website to the delivery of your order, Herbspro.com aims to provide a seamless and enjoyable shopping experience. Their customer support team is responsive and knowledgeable, ready to assist with any inquiries or concerns.Furthermore, Herbspro.com offers competitive pricing, making health and wellness products accessible to a wide range of customers. They often provide discounts and promotions, allowing customers to save even more on their purchases.With its comprehensive product range, commitment to quality, exceptional customer service, and affordability, Herbspro.com stands out as a reliable and trusted online retailer in the health and wellness industry. Whether you're seeking natural supplements, herbal remedies, or personal care products, Herbspro.com is a go-to destination for all your needs.Popular Brands Now Foods, Natrol, Naturally Vitamins, Bausch And Lomb, Life Extension, Just For Men, Solaray, Nutricology/ Allergy Research Group, Alli, Source Natural

Herbspro (herbspro.com) has 3,059 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: herbspro.com
Website: herbspro.com
Category: Wellness & Spa
Location: Hayward, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 14% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Herbspro reviews

3,059 approved reviews, newest moderated first

HappyUser
May 5, 2025
Worst online shopping ever with HerbsPro!
I have the world Online shopping Experience with this Company. I placed my order in April 19th. After two emails asking the shipment status and a 1-star comment here within two weeks after my placement, a customer service representative, replied and confirm that my shipment will be done on 28th April. Of course, it was never happened. The worst part is, the representative asked me to delete my previous trustpilot review! I deleted my previous post. And there was no more reply from that representative or the company anymore. It is a scam. I urge everybody to be careful of buying anything through this website. I am now requesting refund. I hope I am lucky here, but I still hope that nobody will experience similar bad thing like I had in the past month.
Response from HerbsproMay 8, 2025
Dear Customer, We sincerely apologize for the delay in your order. As mentioned in our previous email, the items were originally scheduled to be shipped on April 28. However, due to unexpected delays from our distributor, the shipment was rescheduled and was shipped on May 6. https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9434609106215500070536 The current estimated delivery date is May 12. We truly regret the inconvenience this has caused Thank you Customer Service
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j
May 3, 2025
Scam company!!!!
Scam company!!!!! I order the item. It charge me the first date. It took 2 week ago still havent ship it. when i reach out to their customer NO one reply. Even i ask for refund no one reply!!!!!!!!!!!!aware
Response from HerbsproMay 14, 2025
Dear Customer, Your order was shipped on May 6. Please note that international orders typically take 10–14 business days to arrive. According to the tracking information, the package is currently in transit. https://www.goforgps.com/tracking?search=GPS25050619185643VN We appreciate your patience and understanding. Please feel free to reach out if you have any further questions. Thank you Customer Service
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hvoh H.
May 2, 2025
A really good store they sell various…
A really good store they sell various products for fair prices, A really fast shipping and got the product no issue at all.
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Ray R.
Apr 29, 2025
Scam
Scam. Ordered item through the online page. Went to the checkout but there was an issue with recognise card or address. So tried ordering a second time but it said the same thing. So I just presumed order hadn't gone through. But next day checked my account and payment for both transactions was taken from bank account.
Response from HerbsproApr 29, 2025
Dear Customer, We would like to clarify that we did not receive any order from you, nor have we received any email regarding this issue at our customer support address: [email protected]. The only reason a credit card may be declined on our website is if the billing and shipping information do not match. As shown in the screenshot we provided in our previous email, both payment attempts were declined on April 28 and the transactions were not authorized. Multiple failed attempts may have caused a temporary hold or "pending" charge on your card due to a system-related glitch. We kindly ask that you allow a few days for the pending charge to disappear. If it does not, we recommend contacting your bank to request its removal. Thank you for your understanding. Please feel free to reach out if you need any further assistance. Thank you Customer Service
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Jes
Apr 29, 2025
Missing half of my order
Missing half of my order, No customer service...no reply to email. Now have to wait another week to file a claim with usps. Had to order somewhere else and now wait for a refund. Big hassle, never again
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AD
Apr 16, 2025
Poor customer service and terrible…
Poor customer service and terrible shipment issues I have ordered products from the USA countless times through iHerb or Amazon and I have never had such problems that they list in their reviews responses here. Sure, products being held at customs clearance can happen, but I have contacted customer service, they said they would get back to me within a few days...it has been almost 3 weeks, and they stopped responding. No updates about my order, nothing. Laughable, honestly. This was my first and last time ordering from this company :)
Response from HerbsproApr 17, 2025
Dear Customer, We’ve contacted the carrier, and they have confirmed today that the item was lost in transit. As mentioned in our previous reply to your email on April 15, we were awaiting the carrier’s confirmation in order to proceed with a resolution. We sincerely apologize for this inconvenience. As a result, we have processed a full refund for your order today, April 17. Please note that it may take up to 2 business days for the amount to appear in your account. Thank you for your patience and understanding. Please feel free to reach out if you have any further questions or concerns. Thank you Customer Service
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Michelle H.
Apr 13, 2025
When I went to order some more pet…
When I went to order some more pet foods of their website, the items were no longer available for purchase.
Response from HerbsproApr 15, 2025
Dear Customer, The items are currently out of stock, which is why they no longer appear on our website. Unfortunately, we do not have an estimated restock date at this time. We apologize for the inconvenience and appreciate your understanding. Thank you Customer service
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Dave
Mar 31, 2025
Lethargic and pathetic serivce by the…
Lethargic and pathetic serivce by the website. Despite the order being placed on 27 March order has not been dispatched as per website. The website doesn't respond to multiple messages sent
Response from HerbsproApr 2, 2025
Dear Customer, Your order was shipped on April 1st, and the tracking information was sent to you via email. You can track your package here: https://a1.asendiausa.com/tracking/?trackingnumber=LX913672185US For reference, we received your order on March 27th and processed it on March 28th, 2025. Please note that all our orders are shipped within 3-4 business days. Additionally, our office is closed on weekends. Emails received during this time will be responded to within 24 to 48 business hours. If you have any further questions, please feel free to contact us again. Thank you Customer Service
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