Hera Fine JewelryHera is the antithesis of the traditional engagement ring experience. We’ve swapped pressure and pretension for collaboration and fun, tossing in a few essential elements like ethical production, inclusivity, and thoughtful education along the way. Sure, we’re fine jewelers with a knack for crafting one-of-a-kind, heirloom-quality engagement rings. But more than that, we’re your guides and support as you navigate one of the most exciting parts of your “I do” journey. And we can’t wait to help you find or create the ring of your dreams.
Hera Fine Jewelry (herafinejewelry.com) has 173 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Showing 2 reviews with 4 stars · Clear filters
Joceline
We love working with Hera. They were accommodating and helpful when making a decision. The only downside was there was no quick way to reach someone if we had questions, like a phone line. Besides that, everyone was attentive and so knowledgeable about rings and diamonds. It made it so easy to pick a ring and we loved the unique choices of designs and the various color gems available.
Megan M.
My spouse and I loved Hera's sustainability and values. We thought the rings were beautiful and reasonably priced. After placing our order and making a slight modification to one of them, we were pleased with the service and couldn't wait to receive our rings. Once we received our rings, I noticed right away that the details on mine were off. After contacting Hera and providing pictures, I was informed that the ring passed their quality controls. However, if I wanted to pay to insure and ship the ring back, they would correct it. Working in quality assurance, I was very disappointed. The issue with my ring was easily noticeable to anyone that looked at it and I was not about to pay even more for a ring that wasn't symmetrical (as it was designed). After emailing Hera expressing my displeasure for the service and that it would impact any future considerations of purchase from Hera (we were not going to purchase in the future), they replied saying they would correct the variance with no cost to me. Hera provided me a prepaid shipping label and I sent my ring back. It took a few weeks for the ring to be corrected, and upon delivery of the updated ring, the issue was corrected, and any scratches that I had already gotten on the ring were buffed out. I am appreciative of the correction that Hera did; however, I am bothered by the fact that they weren't going to correct the issue with my ring had I not continued to share my displeasure. I'm not sure if we'll order from them in the future or not, but they have at least gotten back in the maybe option of ring retailers.