George M.
Total scam
Total scam, I bought a watch with day and date, which is not changing every day. Henry' s Customer Service told me to change it Mannually. ITS A SCAM, DON'T TRUST THEM, DON'T BUY THEIR WATCHES. THEIR " FAMOUS 30 DAY GUARANTEE " ITS A LIE.
Response from Henrys WatchesJun 6, 2025
Hi George, Thank you for sharing your feedback. I’m truly sorry to hear about the issues you’ve experienced with your watch’s day and date function. At Henry’s Watches, we strive to provide high-quality timepieces and exceptional customer service, and it’s disappointing to learn that we fell short in your case. Please know that the day and date mechanisms in some of our watches require manual adjustment under certain conditions, and our customer service team aims to assist with these details to ensure you get the best experience possible. We take all concerns seriously and want to work with you to resolve this matter. I encourage you to reach out to us directly at [email protected] so we can better understand your situation and find a satisfactory solution. Thank you for your patience and for giving us the opportunity to make this right. Best regards, Henry



