Henrys WatchesReviews of henrys-watches.com

These watches are not authentic in any way your better off buying elsewhere not worth the money or the time

Total scam these watches are not handcrafted they are from china for 1 dollar I bought one for myself and it was horrible I couldn’t return it only 10% back plus the person behind this is ai the grandpa is different in every videos and the video reviews are paid actors

They are a scam sells 1 dollar watches, everything is ai generated

Scam, dont be fooled. Henry does not hand craft these watches in London, they are made in China and you can get them for less than £30 on other sites. If you want a refund they will ask you to send it back to China.

Watch was damaged, back plate was scratched and dented. There ads brags about quality. Asked for return address and was only offered a10% return and keep the watch, I offered for them to send me a a replacement part and use there 10% to send it. So they ignored me and just gave me the 10%. Watch is in the trash. Extremely poor communication skills, don’t do business with these folks from China.

If I could give this company 0 stars I 100% would. I placed an order which due to personal circumstances I had to cancel. Their website states orders can be cancelled within 1 hour, which I did. They have claimed they didn't receive it til after the hour and when I provided a screenshot clearly showing the email was sent within the hour, was fobbed off with excuses. I have been in contact with them but every email is responded to by a different individual who doesn't know the background of the issue and is again fobbing me off. I have had to pay return delivery fees leaving me out of pocket when they could have just cancelled the order as per THEIR policy on THEIR website. Had I been outside of the 1 hour I would hold my hands up and take the loss but I followed their policy and now having to suffer consequences. On top of that the product is NOT of the quality advertised on the website and definitely NOT worth the price they are charging. The website states they are a US based company but they provided me with a China address to return the package and when I complained they sent me a Netherlands address to make it "cheaper". This is supposed to be one man who takes pride in every watch he produces. How can he be in China, USA and The Netherlands? Something not quite right going on here. Definitely would NOT recommend this company to anyone. In fact, I have recommended to all that they stay clear! EDIT: Henry's Watches responded to this review to get in touch and yet a week later we are still going round in circles. I am still being offered a "partial refund" if I keep the item, despite telling them several times I have already returned it. It is very clearly evident that no-one is even bothering to read and understand my issue and they are just trying to fob me off to make me go away!!

They sell $1 AliExpress watches. Total scam. *Reply to the response from 'Henry' - The $1 AliExpress watch is identical in every way to the $40 watch you sell. I bought both to compare externally and internally, they are both total chinese crap.

I ordered a watch from this on-line company BEFORE I read any reviews, which was a big mistake. What I received is utterly non-functional. The second hand does not move, the watch stem is in a locked position that can only make the minute and hour hands rotate around the dial (no second or third pull-out gear positions), the lower timer dial only works if the timer button is continually depressed, and the upper timer dial is non-responsive. The company sent me a small manual via email, but it contains no information on how to initiate watch operation. Now the company suggests I get the battery changed and has asked me to send a video to illustrate my problems. I cannot send a video, so I sent pictures. I requested a replacement that works because that is what I paid for. I do not understand how they could send a non-functional product without a quality assurance check before shipping. The company's on-line presence appears very professional, and their communications are very polite, but they have made no movement to send me a new watch or refund my money. This is an elegant scam and I have been robbed. Other negative reviews say this better than I can. Since then I have learned of other similar scams purporting to be stores closing out with amazing closeout deals. Do not do business with Henry's Watches, a highly polished scheme to take your money and then politely stonewall you against any meaningful resolution.