I’m Henry, and I’ve spent years perfecting the art of watchmaking. Each timepiece is carefully crafted with precision and passion, using only the finest materials. Every design tells a story—crafted just for you.
Henrys Watches (henrys-watches.com) has 656 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Also known as
henrys-watches.com
Website
henrys-watches.com
Category
Jewelry & Watches
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I stupidly got sucked in to the advertising. Henry does not exist and is not based in the UK. This is a company in China that is selling cheap AliExpress/Temu watches, probably worth $5 and then packaging them up nicely. The watch arrived and wouldn't hold the time and the ticking was so loud I could hear it in the next room. Really cheap, poorly made watch.
I would avoid at all costs and spend a bit more on something decent.
Response from Henrys WatchesJun 26, 2025
Hi Stuart,
I’m sorry to hear you were disappointed with your experience. At Henry’s Watches, we work with trusted international manufacturers to offer stylish, well-packaged timepieces at fair prices. We never intend to mislead, and I assure you we take product quality seriously.
If your watch isn’t working as it should, please reach out to us at [email protected] so we can help make it right.
Thank you for your feedback — it helps us improve.
Best regards,
Henry
DJ
Dale J.
Don't buy absolutely disgusting
Don't buy absolutely disgusting
Response from Henrys WatchesJun 26, 2025
Hi Dale,
I'm truly sorry to hear you feel this way. At Henry's Watches, we always aim to provide quality products and great service. If there's anything specific that went wrong with your order, please don’t hesitate to reach out to us at [email protected]—we’d appreciate the opportunity to make things right.
– Henry
RO
RICHARD O.
Fraud Fraud Fraud
Fraud Fraud Fraud
Dear Public, Kindly be aware that this company is fraud and base in China and not in the UK.
My Sad Experience days ago.
I saw watches, and bought watches worth 389.70 Pounds thinking they are base here in UK, immediately they wrote few days later that my items were ready for shipment, I saw it was coming from China, I wrote them I am terminating the order, they insisted they can't do anything when the items were still there in China, they told me once I receive them I can send them back and they will refunds me, from there I realised I had fallen into a big trap, after more than 8 days, the items arrived, behold they had written me with a proposal of giving me 10% and keeping the watches, I rejected it, they came up to 25% I insisted on sending the items back, they sent me address to send them to, when I contacted Courier company, the amount they charged me to send the watches back is double the amount I bought them, I asked the Henrys company for their Courier company who brought the items to enable use them, they refused to give me, at this point I have no option but to accept my faith, and accepted the 25% refunds because they refused my 50% demand, at this juncture, I Decided to open the wrist watches, behold they are inferior, I will not even bother my self wearing them, the packaging Bear Henry's Watches, while the watches bears different names entirely. This Company operate in deceit. Please do not fall Victim.
Response from Henrys WatchesJun 26, 2025
Hi Richard,
Thank you for sharing your experience. I’m truly sorry to hear that we did not meet your expectations and understand your frustration regarding the return process and product concerns.
At Henry's Watches, we aim to provide quality timepieces and clear service, and it’s disappointing to learn that we’ve fallen short in your case. While we do work with trusted global manufacturers, we are committed to being transparent and fair in resolving customer issues.
If there’s anything more we can do to make this right, please don’t hesitate to reach out directly to our team at [email protected]. We genuinely value your feedback and the opportunity to improve.
Regards,
Henry
PW
Peter W.
Keep away from them
Keep away from them, I have waited weeks no watch, sent lots of emails to them asking of watch or money back without any results
Response from Henrys WatchesJun 25, 2025
Hi Peter,
I’m truly sorry to hear about your experience, and I completely understand your frustration. This is not the level of service we strive to provide.
Please know that we’re here to help and make this right. If you haven’t already, kindly reach out to us directly at [email protected] with your order number and full name so we can investigate this issue immediately and resolve it for you as quickly as possible.
We appreciate your patience and the opportunity to make things right.
Best regards,
Henry
BD
Baul de los R.
The lowest quality cheapest watch on…
The lowest quality cheapest watch on line peadager brand website is like $17.99 so call Hendrys sell the watch for $65.99 this is a scam dont buy here. Check the brand and then go to the brand website. Mistery box item is one of the 99 cents store used to sell. Please don’t buy with this liers. The Hendry guy they use is just to sell the stupid box. Very disappointed. Poedegar.com. On this site check how much the watch this people sell for high price at very low price.
Response from Henrys WatchesJun 21, 2025
Hi there,
I’m Henry, and I want to clarify we are not affiliated with “Hendrys”—our store is Henry’s Watches. We carefully select our timepieces based on design, quality, and value, and pricing reflects more than just the product itself, including service and fulfillment.
I’m sorry to hear you’re disappointed. Please feel free to email us at [email protected] so we can assist you directly.
Best regards,
Henry
BK
Barrie K.
I thought that these watches were high…
I thought that these watches were high end timepieces. I grew up with an Uncle who was a watch maker, and he taught me quite a bit about watches. I really thought I was buying a high end watch, put together in North America. It's actually from China. I asked for my money back, but they said I'd have to send it back to China. It would've cost me the same amount to send it back as I bought it for. When you try to get your money back. Tell them you are going to put a review on TRUST PILOT. They'll offer you 25% off, Insist for 50%, they'll do that. And you will be able to keep the watch. I'm sorry I didn't get this review in before father's day!
Response from Henrys WatchesJun 21, 2025
Hello Barrie,
Thank you for your feedback — I’m sorry to hear the watch didn’t meet your expectations.
We understand international returns can be costly, which is why we offer partial refunds as a more practical solution. I appreciate you sharing your experience, and we’ll use it to improve moving forward.
If you’d like to discuss this further, feel free to reach out to us at [email protected].
Best,
Henry
MM
Michael M.
See all reviews from Trustpilot before…
See all reviews from Trustpilot before buying.
Response from Henrys WatchesJun 21, 2025
Hi Michael,
Thank you for your comment.
This is Henry, founder of Henry's Watches. I completely understand how important it is to check reviews before making a purchase—it's a smart move, and we appreciate customers who take the time to do their research.
We're proud of the feedback we've received on Trustpilot and always aim to provide quality products and reliable service. If you ever have any questions or concerns before placing an order, please don’t hesitate to reach out to us directly at [email protected]—we’re here to help.
Best,
Henry
SC
Steve C.
Scam Website and Watches
These watches are just cheap imported watches available on sites such as Alibaba and AliExpress. All ads are paid actors and there is no such person named Henry that makes watches. He is an AI generated figure.
Response from Henrys WatchesJul 27, 2025
Hi Steve,
Thank you for sharing your feedback.
We’d like to look into this further, but we couldn’t locate any records of your experience based on the information provided. Could you please provide your order number or contact details so we can assist you?
