I’m Henry, and I’ve spent years perfecting the art of watchmaking. Each timepiece is carefully crafted with precision and passion, using only the finest materials. Every design tells a story—crafted just for you.
Henrys Watches (henrys-watches.com) has 656 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Clifford R.
I have had this "crap" watch less than 48hrs. The strap ((broke), the winder fell off and the side buttons got stuck. BE AWARE !!!
Response from Henrys WatchesJul 8, 2025
Hello Clifford, I'm truly sorry to hear this. This is not the quality we stand for at Henry’s Watches. I appreciate your feedback and would love the chance to make it right. Please reach out to us at [email protected] so we can assist you directly. Sincerely, Henry
Richie W.
Cheap Chinese quality, when the watch finally arrived, I inspected the watch to discover the case-back was dented. I took the case back off to find a very cheap Chinese quartz movement.
Response from Henrys WatchesJul 8, 2025
Hello Richie, I'm really sorry to hear about your experience. At Henry’s Watches, we aim to offer quality and value, so it's disappointing to learn that your watch arrived damaged and didn’t meet expectations. This isn’t the standard we strive for, and we’d like to make it right. Please reach out to us at [email protected], and we’ll do our best to assist you. Thank you for your feedback — it helps us improve. Best regards, Henry
Brian
I purchased 4 watches thinking I was getting good craftmanship and quality watches. The watches are cheaply made and have no weight to them at all, similiar to a piece of paper. Their website states "30 Days Money Back Guarantee" but so far it has been nothing but difficult. I sent an email the day after receiving my watched letting him know my intent to return the items. I pretty quickly got an email trying to get me to accept a 10% refumd if I was wiolling to keep the watches. I responded back immediately stating that saving $20 was not worth keeping the watches and asking for my return instructions. It has now been 3 days and I stil have not heard from anyone despite sending them multiple emails. I would caution anytine thinking about ordering from Henry to save your money as this return has turned has turned into a streessed nightware.
Response from Henrys WatchesJul 6, 2025
Hello Brian, I'm truly sorry to hear about your experience. We take your feedback seriously and regret the delay in responding to your return request. This is not the standard we strive for. Please email us at [email protected], and we’ll make sure your case is handled promptly. We appreciate your patience and the chance to make things right. Best regards, Henry
John S.
I fell for the AI advertising, these are garbage. Won’t let me return, when I was finally able to get ahold of someone. The watch didn’t work after the first day, didn’t keep time, then stopped all together. You’d be better off picking up a watch in the candy aisle at Walmart.
Response from Henrys WatchesJul 4, 2025
Hello John, I’m really sorry to hear about your experience. Just to clarify — we’re not AI, and I’m Henry, the founder of Henry’s Watches. It sounds like you may have received a replica, as we’ve seen some unauthorized sellers misusing our brand. If your order wasn’t placed directly through our official site, that could explain the issues. That said, if you did purchase from us, please email us at [email protected] — we’re here to help and want to make it right. Best, Henry
Robert R.
Buyers beware Ipurchased a watch on June 5,2025 it's now July 3 ,2025 and I still have know idea when I will get it,as far as the company is concerned they gave it to there carrier and there washing there hands in it ,they said call GOFO the delivery service in the US ,so i did ,and they said they gave it to someone they didn't know who so I could check or when I would get it it sounds more and more like a scam
Response from Henrys WatchesJul 4, 2025
Hi Robert, I’m truly sorry to hear about your experience. Please know we’re not ignoring this—we’re actively working to resolve delivery issues like yours and are holding our partners accountable. You’re very welcome to reach out to us directly at [email protected] so we can look into this further and make things right. We appreciate your patience and thank you for bringing this to our attention. Best regards, Henry
Nat A.
Same watches can be found from aliexpress for less than a dollar, and this so-called "Henry" is AI-generated.
Response from Henrys WatchesJul 27, 2025
Hi Nat, Thank you for sharing your feedback. We’d like to look into this further, but we couldn’t locate any records of your experience based on the information provided. Could you please provide your order number or contact details so we can assist you?
Denis C.
Watch does not keep time. Unable to change the date. A cheap uncomfortable strap. Slow delivery. Probably comes from China. A waste of money
Response from Henrys WatchesJul 1, 2025
Hi Denis, I'm truly sorry to hear about your experience with the watch — this is not the standard we aim to uphold at Henry’s Watches. It’s disappointing to know that the timekeeping, date function, strap comfort, and delivery all fell short of your expectations. Please know that we take your feedback seriously. We design our watches with both style and reliability in mind, and it’s clear we missed the mark this time. I’d really appreciate the opportunity to make this right. Feel free to reach out to us directly at [email protected], and we’ll do our best to assist you promptly. Regards, Henry
stanley C.
There was no information sent with watch how to set it's setting is it mechanical or battery try to find something on line no help
Response from Henrys WatchesJun 26, 2025
Hello Stanley, I'm Henry, and I’m sorry to hear your watch didn’t come with setup instructions. Some of our models are battery-powered, others mechanical — and we’re happy to help you identify and set it up. Please email us at [email protected] so we can assist you directly. Best, Henry
