Henry MedsReviews of henrymeds.com

Most businesses I’ve worked with ask for your preferred contact methods. Not Henry. I was sent an email questionnaire after my initial shipment. I get 20-30 emails per day, I overlooked the email questionnaire and they suspended my account. I get SMS TEXTS from doctors, dentists, FedEx and have never missed one! Add to this snafu that Henry meds has extremely poor customer service and it’s been a month since I should have received my second shipment. I hope my experience can save you consternation.

So I received the message below from Henrymeds "Utilize their medical training and expertise" So are you saying the first PA was not qualified? You need to accept that this was a huge mistake on your end. Furthermore it needs to be highly recommended patients see the same PA as well as the form medication comes in. Reply from Henry Meds 4 hours ago Your feedback is incredibly important to us, and we appreciate you taking the time to share your concerns. In any clinician visit, our providers prioritize the safety and well-being of our clients, considering various factors when prescribing medication and utilize their medical training and expertise to make decisions that align with your health needs UPDATE If I could give zero stars I would! I was given a 3rd appointment with a nice PA however he too said the protocols changed. Its been only 3 weeks and changed. This company is horrible. I was given my prescription plus six refills less than 4 weeks ago. I called to ask for capsules instead of tablets and they canceled ALL of my Refills. This is total BS. Had I not called I would still have all my refills. Whats more is the provider tried suggesting a different medication. Are you serious? I may try that other option but sure as hell it will not be through Henrymeds. Shame on you. OK so I was on phentermine 37.5 mg for four months from my primary care physician. I stopped for two months. Then my primary care physician decided to leave the medical group. so while searching for a new primary care physician, I decided to go on Henry meds to get this medication in the short term until I got a new primary. I had my visit April 22 with a physician assistant I received my medication nine days later.. she gave me six refills and to follow up in two months with her. so I received my medicine and it is in tablet form. I had previously taken it in capsule form, but thought guess I’m gonna try this.. well I gave it eight days and I do not like the tablets so I called Henry meds to get it switched to capsules which are more slow acting rather than boom all at once,within the first 45 minutes. I was given another appointment for the following day.. during my visit with yet another physician assistant, I told her I occasionally take a medication to sleep. On occasion rare. First, she told me the California does not give phentermine capsule form. In my opinion, this should be clearly stated on their site.. secondly, this particular physician assistant told me to stop taking because of my occasional sleeping pill. She told me she would have never given me this medication to begin with .She then proceeded to tell me she was going to cancel all the remaining six refills. Just cancel them. Now remember my first visit was with a physician assistant and she did prescribe it and did give me refills and this physician assistant wants to change everything and cancel remaining refills? At this point I’m upset and wish I never called.. so I hang up and I immediately call customer service and speak to a very wonderful young lady name Ashley. I told her my story she said she was going to see what she could do and she would get back to me so she called me back later in the day as she said she would and told me she scheduled me yet another appointment for the next day with a different physician assistant . so here we are my third appointment is tomorrow. I will update on the outcome, but as of now I am extremely upset and Henry meds needs to be more upfront on their medication‘s and the form it comes in. After doing research the capsule form it does cost more than the tablet form. California or not they could’ve gotten this medication elsewhere to have it sent to me. Let alone I have been on this medicine for four months without one single issue prior so disappointed..

I have subscribed to Henry Meds for five months. It started with a blood draw to determine if I was a potential candidate for TRT. I was accepted as a patient and received a electronic copy of my test results shortly after requesting a copy. Early last month I was requested to have more blood drawn to determine my hormone levels. Again, I requested a copy of my test results a week after getting my blood drawn. I was told that I needed to contact the Compliance Department to get a copy of a release form to sign. I contacted them three times to get a copy of the release form. They never replied in five weeks. Evidently, I as a patient perhaps I don’t have enough knowledge to compare two different lab test results! Henry Meds is not worthy of my business or my money. So, I have canceled my subscription and will look elsewhere for my TRT! The reply assured me that my request would be dealt with quickly. I still have not received the form to HenryMeds to even send me a copy of my lab test results!

I had an appointment with Henry Meds. They were to send a one-month supply. Unbeknown to me, they sent two months at once, charged my card twice, and refused to give a refund. This was a monthly subscription, so why send two months when only one month was requested? I did not realize two months were sent until I was charged a second time.

SCAM! I will be reporting this to the FDA as their practices aren’t ethical nor is anyone in this company on the same page. I was shipped trizepatide and first this I noticed is that even the dosing is not correct. They don’t use the same dosing as the Monjo or Zepbound, which is shady in itself. So my situation is the medicine was sent, but left out for a couple days. I called to ask what to do about this and the medical person said that you can leave it out And it’s good for 21 days. The way they work is the first month. They actually send you two months medication in one vile since my drug was left out. It would’ve expired after one month and they would’ve had to send me a new one. I called six times most times the phone was just busy and no answer. But I did get in touch with somebody they would give me different answers. One person said it doesn’t expire 21 days the other person said it did expire. All the while they still charge my card because it’s monthly and now I have an expired drug and they haven’t shipped out a new one. With all the frustration, I just want my money back and I don’t want to deal with a company that deals their customers like this. The last person I talked to said that they use compounding pharmacies in each one has their own unique expiration dates for the drug, which is absurd if that’s the case, I would really question the safety and legitimacy of the drugs they are selling online. I asked for the purses name. She said it was Jada. I asked for her last name. She said she would not give it to me, which is even more concerning.

Mislead? So by the time I actually receive 1st order, I will be billed for a 2nd month! Was late to video call and now I was charged a week before call and takes 5-10 business days to receive! Website said no hidden fees, they should say be prepared to pay for 2 months before you have a chance to start program!! And good luck getting a refund!! Has to have manager approval but will not confirm if actually getting refund, will email me. Total scam!!!!! And Not Honest

Slimy business practices. They advertise cost at $297 ship you charge you and month later try and collect two more payments for the same shipments. And wait 5 months to let me know. Deceptive marketing practices.

DeeDee promised me I wouldn’t be charged for this month and I would only be charged if I reactivated the account. They charged me anyway and they did it sneaky too, hoping I wouldn’t notice. I called today (Saturday) for a refund and of course, conveniently… they’re “sooooo busy” they can’t pick up for over 24 hours (which is Monday.) Which is CRAZY. Don’t offer Saturday service if you’re not there. This is MY money and I NEEDED it. It was not yours to take. This should be taken care of pronto. I want my card information removed as well so I’m not charged again for anything else. I will be deleting my account as well so my funds are no longer accessible to you, and I won’t use it again.