Henry MedsHenry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Showing 237 reviews with 3 stars · Clear filters
Pete R.
Only giving 3 stars since my appointment was on Thursday and here it is Monday and meds have still not shipped.
Response from Henry MedsMay 12, 2025
Thank you for your review. Our goal is to ensure that all patients receive their medication within 8-10 business days after their intake appointment. Any patient that experiences a delay beyond 10 business days, please contact us at [email protected] or call (909) 787-2342. We appreciate your feedback!
Betty P.
The counselors are very good, understanding. I do not like that it is hard to navigate everything online.
Response from Henry MedsMay 10, 2025
Thank you for your review. We take all feedback seriously and use it as an opportunity to improve. We appreciate you taking the time to share your thoughts.
Peggy \.
Your customer service reps are wonderful 10+ score for them. The interview as well was wonderful and very helpful. However your pricing was misleading not everyone is as smart as you and can read between the lines but all is well now, I've said it now it's done.
Response from Henry MedsMay 9, 2025
Thank you for sharing your experience! We’re sorry for any frustration this may have caused. We strive to maintain transparency regarding billing and treatment costs. Your feedback is important, and we truly appreciate it.
Jo Ann T.
I exercise 4 times a week, have been more active in yard and outside work and my food level has decreased, yet my weight loss has been below average. This is in addition to the house chores I do and errands I run as a caretaker. I am taking the tablets.
Response from Henry MedsMay 7, 2025
Thank you for your review. All Henry Meds patients are encouraged to schedule a follow up appointment with their clinician (included in the subscription cost) to discuss any issues. We do offer many other treatments, so in the event that patients don't respond to a given treatment, the providers always work to find alternatives that may be more effective. If you have additional questions, please contact us directly [email protected]. We'll be happy to help!
Jim
Great doctors help you out. The semaglutide injections worked for me, lost about a pound a week first three months. had to switch to the tablets due to traveling and they do nothing. Pretty sure they’re just breath mints, but at $247 for 30, wish I could get my money back.
Response from Henry MedsMay 2, 2025
Thank you for your review. We understand that not every treatment works the same for everyone, and we're truly sorry when our patients don't see the results they were hoping for. We encourage scheduling a follow-up visit with a clinician to explore alternative treatments that may work better for you.
Jen C.
The appointment aspect was quick and smooth. The doctor said that my order would be shipped in 2-3 business days. It has been a couple of weeks and my order still says "processing" despite them taking my money. I worry that my monthly orders will not arrive consistently and that I will have to start and stop taking the meds.
Response from Henry MedsMay 2, 2025
Thank you for your review. At Henry Meds, our standard shipping time for medications is 8-10 business days after your intake appointment. However, delivery times can vary due to factors outside of our control, such as pharmacy backlogs or supply chain issues with our partner pharmacies. If you experience a delay exceeding 10 business days, please contact us at [email protected] or (909) 787-2342 so we can assist you further. We appreciate your feedback and will use it to improve our services.
Brian D.
Since youre asking for review. Appointment is fine. It is the processing that takes so long
Response from Henry MedsMay 2, 2025
Thank you for your review. We strive to ensure that all patients receive their medication within 8-10 business days after their intake appointment. If your order is delayed beyond this timeframe, please contact us at [email protected] or call (909) 787-2342. Your feedback is important, and we appreciate you bringing this to our attention!
Sarah A.
I was pleased with my apt last week but it has now been over a week and my script has not even been processed. I am paying for a whole month without even receiving any meds. I hope to get them soon and hope they will be on time each month.
Response from Henry MedsApr 24, 2025
Thank you for your review. Our goal is to ensure that all patients receive their medication within 8-10 business days after their intake appointment. Any patient that experiences a delay beyond 10 business days, please contact us at [email protected] or call (909) 787-2342. We appreciate your feedback!