Henry MedsReviews of henrymeds.com

Entering week #4 waiting on my Rx refill to arrive. This company is unable or unwilling to ensure that their patients receive their medication in a timely manner before they run out. I'm currently on hormone therapy, and going on and off the medication repeatedly is like a roller coaster! I'm being told that there's a "supply issue" with the medication, so why on earth this company can't process an Rx refill well before their patients run out is beyond me! If Henry know the current wait time is 2 weeks for a refill to get sent out, then maybe start the refill process 4 weeks before the patient runs out??? This company is full of excuses and are great at apologizing, but come on! I joined as a client of yours to get medication, not constantly listen to your excuses. Sad!

I am completely dissatisfied with how appointments and follow-up labs are managed. If you don’t actively inquire about your status, no one follows up with you. Recently, I had tests showing elevated hemoglobin, likely due to my testosterone therapy. During the brief appointment to review these results, I mentioned that my hemoglobin levels have always been high. I even took the initiative to donate blood a few days before the appointment, hoping it would speed up the process. Despite this, I later received an order for monthly phlebotomy before they would prescribe more testosterone. Given how long it takes to get the medication, it’s clear they didn’t consider the fact that stopping therapy would just send me back to square one. If they had paid attention during the one-minute appointment, I could have provided proof of my recent blood donation and avoided delays. Now I’m stuck waiting even longer for medication. I understand there are regulations that might require certain results, but this issue could have been resolved if they had taken the time to listen to me with the respect patients deserve. I chose this provider because I believed they were focused on patient well-being, but the last appointment showed otherwise. I’ve since canceled my membership.

I had to contact them to remind them to send me medication. They charge on time but they don't seem to keep track of taking care of the customer. When I asked about the problems I received three different excuses from three different service representatives.

Great customer service, but the medication didn’t work at all.

My experience is you didn’t calculate my height and weight into the dosage, you gave me a dosage way under what is known to actually assist someone to lose weight which is 2.4, and you gave me 0.5. So you are stringing me along and expecting me to continue on in the future? People pay for results, I shouldn’t have to pay $900 to get something that actually works. Both bottles you sent are the same dosage. Smh

Whoa! Put the brakes on! I was looking over the website—a first-time visitor. "Victim" is more like it! I signed up for an appointment (date and time only), not knowing I would automatically be charged $149.—even before I finished filling out their PHI forms or had my first (future date) Televisit. "Something" told me to look at how they configured my brand new (appointment only--not yet committed to a plan) account. Sure enough, there's a $149 "special intro". charge on my card + their website has enrolled me into a monthly $249. plan. Nope. Nothing Doing! I did not complete their online documents. I did schedule a (future date). Their website doesn't let you change or cancel date(s) or payment method (not removable. This is a money grab. When I reached the "Cancelation" page they said, "If you're charged your counselor will issue you a full refund."Didn't say "immediately, within 7-10 business days, etc.) So, yeah, right. SHAM scam--Charge up front, take as long as they like to return your money. Fraudulent operation. If you visit do not provide a "payment method." If you do, it'll COST you! Grab n' go operation. Get the $$$ hold for 3-6 months telling the customer "claim is in review" and return it [only] once your bank's legal beagles are introduced. AVOID at all costs!

Well, I just found out that if you need a dosage 1.5 of the Semaglutide they add an additional $100 per month.😡I’ve been on the meds for approximately 5 months and just now reached 15 weight loss.🤷🏻‍♀️

Like many I was extremely hopeful about setting up a prescription with Henry Meds and gaining my confidence. I began with semaglutide for $297/month and when it was time for my refill I had to have a call with a new PA before refilling because I had seen zero results. Mind you - I was doing my injection, counting calories and working out - so to step on the scale was a major disappointment. My PA was almost 10 minutes late for our 15 minute appointment and I felt rushed through my concerns about a lack of progress. They recommended I switch to tirzepatide (now $449/month) and see if I saw results. After a month into my treatment, my body started rejecting the medication. Hot spots, swelling, rash, even causing permanent discoloration to my skin. I got an email when it came time for my refill and I opted out (for obvious reasons). I assumed when I said I didn’t want medication anymore I’d be good to go as there was no follow up. Instead, I’ve received another bill but no medication. When I inquired why I was billed, despite not receiving a refill and opting out of the program I learned that because I didn’t reach out (on top of the response to not wanting a refill or to move forward) that my subscription wasn’t cancelled and I would still have monthly charges. Make sure that if you are not seeing results, or having allergic reactions, that you reach out to additional people and clearly state you wish to cancel so you’re not out hundreds of dollars like me.