Henry MedsHenry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Showing 873 reviews with 1 star · Clear filters
New S.
Customer service is not knowledgeable, delayed responses. Would NOT recommend!
Response from Henry MedsDec 17, 2024
Thank you for your review. We take all feedback, especially negative feedback, seriously and always try to use it as a tool for improvements. Again, thank you for your time, this is clearly not the kind of experience we wish for any patient to have with Henry Meds.
Mark
Again failed to deliver on what was promised and then sent automated messages to answer questions that needed solutions
Response from Henry MedsDec 12, 2024
Thank you for your review. We take all feedback, especially negative feedback, seriously and always try to use it as a tool for improvements. Again, thank you for your time, this is clearly not the kind of experience we wish for any patient to have with Henry Meds.
Sheena
After only 4 months, two of my shipments were sent to the wrong address, causing A LOT of back and forth and time on my end trying to sort it out. I don’t feel comfortable using a company for medication that has these types of errors.
Response from Henry MedsDec 13, 2024
Thank you for your review. We’re always sorry when unexpected issues come up and will do our best to resolve them.
Marlene M.
I’m still waiting for my meds…it has been 10 days
Response from Henry MedsDec 11, 2024
Thank you for your review. We strive to ensure that all patients receive their medication within 8-10 business days after their intake appointment. If your order is delayed beyond this timeframe, please contact us at [email protected] or call (909) 787-2342.
KD
No one has responded to my 2 inquiries on where my meds are at that I should I had already received
Response from Henry MedsDec 10, 2024
Thank you for your review. Our goal is to ensure that all patients receive their medication within 8-10 business days after their intake appointment. Any patient that experiences a delay beyond 10 business days, please contact us at [email protected] or call (909) 787-2342. We appreciate your feedback!
Theresa
It’s been a week and no updates
Response from Henry MedsDec 10, 2024
Thank you for your review. We strive to ensure that all patients receive their medication within 8-10 business days after their intake appointment. If you experience any delays beyond this timeframe, please reach out to us at [email protected] or call (909) 787-2342. Your feedback is important to us, and we appreciate you bringing this to our attention!
Karen K.
The medication still has not arrived as of today December 8, 2024
Response from Henry MedsDec 9, 2024
We appreciate your review! At Henry Meds, our commitment is to deliver medications to all patients within 8-10 business days post their intake appointment. Despite our best efforts, occasional challenges may arise at the pharmacies we collaborate with. Should any patient encounter a delay exceeding 10 business days, please don't hesitate to reach out to us at [email protected] or call (909) 787-2342. Your feedback is invaluable to us!
Lee F.
Its been a week & still dont have confirmation of meds shipping.
Response from Henry MedsDec 9, 2024
Thank you for your review. Our goal is to ensure that all patients receive their medication within 8-10 business days after their intake appointment. Any patient that experiences a delay beyond 10 business days, please contact us at [email protected] or call (909) 787-2342. We appreciate your feedback!