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Henry Meds Reviews | Read Customer Reviews of henrymeds.com

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Medical Specialists
Henry Meds

Henry MedsReviews of henrymeds.com

4.611,880 reviews
Medical Specialists
1111B S Governors Ave STE 25428, Dover, Delaware

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Henry Meds4.6

Reviews11,880 About Contact

Overall score

4.6 out of 5

Excellent

Average of 11,880 reviews

Distribution

5★84%
4★5%
3★2%
2★2%
1★7%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(909) 787-2342
henrymeds.com
[email protected]
1111B S Governors Ave STE 25428Dover, DE 19904

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About Henry Meds

Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.

Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: henrymeds.com
Website: henrymeds.com
Category: Medical Specialists
Location: Dover, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Henry Meds reviews

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Kelly
Jan 13, 2025
Never received
I was charged for this item and I got an email saying you delivered it, but I have not received it
Response from Henry MedsJan 13, 2025
Hi! A representative from Henry Meds will be in touch.
Report
Sherry
Jan 13, 2025
Still waiting for procduct!
Still waiting for procduct!
Response from Henry MedsJan 13, 2025
Thank you for your review. Our goal is to ensure that all patients receive their medication within 8-10 business days after their intake appointment. Any patient that experiences a delay beyond 10 business days, please contact us at [email protected] or call (909) 787-2342. We appreciate your feedback!
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Vancouver C.
Jan 12, 2025
Difficult to talk to a human
Difficult to talk to a human. I tried following their online form to submit a request but the form has a glitch and could NOT submit. The chat is another bot. I’m going in circles. Disappointed!
Response from Henry MedsJan 12, 2025
Thank you for bringing this to our attention. We’re sorry to hear about the challenges you’ve faced trying to reach us. A representative from Henry Meds will be in touch with you shortly to assist. We appreciate your patience!
Report
Emily L.
Jan 11, 2025
Beware of double charges
Fraudulent business practices. I have been double-charged multiple times and have had to contact support to have refills sent.
Response from Henry MedsJan 11, 2025
Thank you for your review. We take negative feedback seriously and thoroughly analyze each case to understand and address any concerns.
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Clint J.
Jan 11, 2025
It’s going to be almost three weeks…
It’s going to be almost three weeks from my last medication dose until I receive more medication. Appointments were canceled and medication is taking longer than the 7-10 days.
Response from Henry MedsJan 11, 2025
Thank you for your review! At Henry Meds, we are dedicated to delivering medications to our patients within 8-10 business days following their intake appointment. While we work hard to meet this timeline, there can occasionally be challenges with the pharmacies we partner with. If you experience a delay of more than 10 business days, please feel free to contact us at [email protected] or call (909) 787-2342. We truly value your feedback!
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TAMMY
Jan 10, 2025
They are not honest
They are not honest. They will tell you its just a one time fee, then they will take money out of your bank account every month,.
Response from Henry MedsJan 10, 2025
We’re sorry to hear about your experience and appreciate you bringing this to our attention. Transparency is very important to us, and we make every effort to ensure our billing practices are clear. Our subscription-based service includes recurring monthly payments, as detailed in our Terms of Service. These terms are provided during the signup process to ensure patients are aware of how the program works.
Report
Shaina
Jan 9, 2025
Poor communication cost me a lot
Poor communication cost me a lot of money. The initial Nurse also gave me bad information. Not happy with the company.
Response from Henry MedsJan 9, 2025
Thank you for taking the time to share your experience. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced.
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Marc
Jan 9, 2025
Horrible disbursement of medication!
I had medication prescribed monday morning January 6th. It's now Thursday January 9th and my medication prescription is still in the 1st stage of being received by the pharmacy. Not processed, or shipped. PLEASE SEND MY MEDICATION!!!
Response from Henry MedsJan 9, 2025
Thank you for your review. Our goal is to ensure that all patients receive their medication within 8-10 business days after their intake appointment. Any patient that experiences a delay beyond 10 business days, please contact us at [email protected] or call (909) 787-2342. We appreciate your feedback!
Report

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