julie
Excellent customer service to fix a problem
I signed up and explained to the Nurse practitioner that I was going to be out of town and not to send the medication’s until the following week.Unfortunately, the Pharmacy sent them Immediately . As it is 80° in south Florida, The medications did not stay cold And therefore were wasted. The Henry staff were wonderful in replacing it however.
Response from Henry MedsDec 5, 2023
We're thrilled to hear about your positive experience with the customer service team! It sounds like they provided exceptional assistance in identifying and resolving issues related to your account. Providing excellent customer service is essential and we are excited to hear that our team nailed it! If you have any more questions or need further assistance, feel free to reach out. Your feedback is valuable and contributes to creating better experiences for everyone.