Henry MedsHenry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New
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Excellent
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Medical Specialists · Irvine, California
Excellent
Showing 538 reviews with 4 stars · Clear filters
JR
I was told by P.A. I would be getting ZoFran along with my medicine. This was not sent?
Response from Henry MedsJan 9, 2024
Thank you for your review. We are always disappointed when unexpected situations arise, and will do our best to resolve any issues. Our client support team will be happy to assist at [email protected].
Melina
Tangenia Thomas, PA-C , was personable and friendly .
Response from Henry MedsJan 9, 2024
We couldn't be happier to hear that you've had such a positive experience with our staff! We take great pride in providing exceptional service, and having a helpful and knowledgeable team is at the core of our mission.
Vicky
It took a bit to recieve but I co tacked and they sent right away. Great customer service
Response from Henry MedsJan 9, 2024
Thank you for your review. We take all feedback, especially negative feedback, seriously and always try to use it as a tool for improvements. Henry Meds aims to get all clients their medication within 8-10 business days after their intake appointment. We will reach out to you directly to get this resolved ASAP.
Margaret
My connection was not good on iPad
Response from Henry MedsJan 8, 2024
Thank you for taking the time to share your experience. We apologize for any inconvenience or frustration you may have experienced.
Jessica Silvester, L.
Easy to sign up. all my questions answered by the NP who was kind and kknowledgeable about the drug. My order is on its way. And I like that I can cancel anytime.
Response from Henry MedsJan 8, 2024
Thank you for the review! The Henry Meds team prides itself on excellent care, and we are always happy to learn when we achieve this.
Monique
Overall I was impressed with the initial video conference visit. However, I felt like I was on a time crunch as I had a few more questions but my 15minutes was up.
Response from Henry MedsJan 8, 2024
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. Anyone who needs assistance or to schedule a follow-up visit can contact the care team at [email protected].
Judy
I wished to try your medication for one month without having to subscribe and told this was not an option.
Response from Henry MedsJan 7, 2024
Thank you for the review. Henry Meds is offered on a month to month basis, however in the case of GLP-1 treatments it can take 8-12 weeks for people to experience the results. That being said, we do not require sign up for any specific length of time and you can cancel your subscription at any time. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced.
alison W.
Helpful. I understood. However, unclear about how to reach them if I need to be helped..need clarity. I'm still not sure where I call. But again. He was knowledgeable and I did understand the directions and everything he said.
Response from Henry MedsJan 6, 2024
Thank you for the review. Any client needing assistance can reach Customer Support at 909-787-2342 or [email protected]