Henry MedsReviews of henrymeds.com

Once they have your credit card you are signed up for a subscription service. I verbally told them that I was canceling services and did not need any additional services at the end of my treatment. I was then charged for an extra 2 months after my last appointment for a total of $300. During that time I received no services or medication. I thought giving verbal notice of cancellation was sufficient but apparently it was not. Reaching out to customer support was not helpful, I won’t be using them in the future!!!!

I signed up, paid, had 1st appointment, and I c9ntinue to get messages saying I need to complete enrollment. I have done this 3 times. I called and got confirmation it was complete but I still receive emails it's delayed because I haven't enrolled

Charges my account for 3 months with No Product Received! Won't Refund at all! These people rip you off. Update still trying to receive a refund for product. We never received this place is the biggest rip-off. I've ever seen do not do business with henry meds. ###Still refuses to refund our money. I would not purchase anything from this company. It is the biggest rip-off ever..###

I never spoke with a doctor or received any medications and was charged for 2 billing cycles. When I spoke with customer service they stated that I could not be refunded for the $300 that I was charged. They stated that customers are charged a « subscription fee » even if no goods/services are provided. Apparently they « tried to contact me » to schedule the appointment but instead should never have charged my credit card unless services were rendered. I have never known a « subscription service » that charges a customer when no service was provided. If this is the company policy, then it needs to be clearly outlined on the website but frankly it feels fraudulent. Just wanted people to be aware that if you enter any card info, they will charge you and refuse to refund.

Didn’t loose any weight on their medicine i experienced side effects cancelled my membership and they still charged me for the medicine make sure you lock up your bank account because if you cancel due to medical side effects they will still charge you even though I didn’t receive the medicine!! these people are unethical. DO NOT USE THEM Horrible business I wouldn’t give them any stars

Was on product for a month, didn't work. I cancelled. Now Sept.- February 5 months later I received a bill. They said they contacted me. I sent them all my emails from them - not one since Aug. 20. Now it's even worse.! Removed $1200 from my account and only received the original pills once. No emails. No invoices. No pills. Guess their was a glitch in their system. I cancelled and the mail dept got the notice but the billing didn't. Also used a virtual card, they used a token to get to my main account and keep removing funds. I cancelled my virtual card after cancelling the membership. I dont know how in 5 months I missed the payment...but no email invoices or pills delivered. If I at least had the pills, I would have known something wrong. BE VERY CAREFUL WITH THIS COMPANY..BILLING AND NO DELIVERY! Told them I'm not paying and its a scam that many months then just charging my charge. Will not pay

Your company is deceptive. I understand that the $49 is stated to be NONrefundable in your terms and conditions. But without reading that extremely long disclosure… no person would ever assume to be charged $50 a month just to have an account even if not getting medication. That $50 literally gives people nothing. Because a person can easily reopen an account if they close their account. It’s really an underhanded way to cheat people. It’s disgusting. I will definitely be telling people to not use your company, and a lot of people I know are interested in glp-1 medication. Your company literally got $100 from me without providing ANY service for that cost….. because opening an account is easily done. Keeping an open account requires nothing from the company. That $100 you refuse to refund is an OUTRIGHT SCAM… taking advantage of people. It’s only in your terms and conditions the way it is because your company knows it’s wrong to do this to people. I can only imagine how many people this has happened to.

Everything seemed to be okay at first, received my call from physician and was prescribed medication. That’s where the positive experience ends. Received an email with UPS tracking information which stated it was stuck in Texas for a week, when I contacted support I was instructed to call UPS myself so I reluctantly did. They gave me the number for the compound pharmacy after a couple calls I finally talked to someone who said they would resend my medication and that medication is in the same UPS location just sitting there. I believe it is more of a compound pharmacy issue but I did not sign up to make a bunch of phone calls and track packages, my responsibility was making payment. Meantime I did not take my current Zepbound medication anticipating my new prescription which has caused me a huge setback.