Allison Mercer B.
Thorough and on time
The call was on time, short and concise, PA was friendly and explained things to a T.
Response from Henry MedsJan 23, 2024
Thank you for taking the time to leave a review!

Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 538 reviews with 4 stars · Clear filters
Allison Mercer B.
The call was on time, short and concise, PA was friendly and explained things to a T.
Response from Henry MedsJan 23, 2024
Thank you for taking the time to leave a review!
James E.
So far. 2 weeks in. 12 pounds down. i felt a little fuzzy and tired a few times. some stomach cramps. the thought of eating makes me want to barf. i do eat some, but i try proteins. works good. The key seems to be just sticking to it and realize not to over eat. just until you feel barely full and then stop. I would say it works. i am surprised. and happy
Response from Henry MedsJan 22, 2024
Thank you for the review. We want all of our clients to be very satisfied!
Vana
Everything about the phone call was great I didn't like the news that it was going to take 7 to 10 days to get the medicine. I would have thought that it could have been a next day shipment. Once you pull the trigger to ask for help and to start a program it is not fun to wait.
Response from Henry MedsJan 22, 2024
Thank you for your review. Because Henry Meds sends prescriptions to compounding pharmacies, it can take 8-10 business days for the medication to arrive at a client's door. These types of pharmacies compound the medication specific to each client, they don't have medication sitting on shelves, ready to go out. This information is published on our website FAQ's. The pharmacies do in fact ship overnight once the medication is prepared and ready.
Amy Lewis P.
The appointment went fast but informative.
Response from Henry MedsJan 19, 2024
Thank you for taking the time to share your experience.
Jene M.
So far the telehealth visit was fine..the practitioner squeezed me in because I was late and I appreciate that. I have not however had any further communication or update on my next steps/shipping so it's left me a little uneasy. Have I missed something?
Response from Henry MedsJan 19, 2024
Thank you for the review! Any client with questions can reach out to care coordination at (909) 787-2342 they will be happy to provide a status update.
Joseph M.
My first provider that I had for my initial inquiry, felt very rushed and uninterested. I mentioned that I was on the fence between semiglutide and tirzepatide but ended up choosing semiglutide. he informed me that if I had more questions or want to call the customer service line that they are nurses and can help me change to the other medicine and answer any questions. After a little bit, I decided to call the customer service line and was informed that they are not nurses and can set me up with another appointment with the same provider or a different provider. The customer service line was very helpful in trying to answer what they can however. So I set up an appointment with a different provider for the same evening. She was amazing! Very helpful and knowledgeable and patient and took the time to really explain the difference between the two medicines, how they work, so that I could make a better decision based on my goals. She was very sweet and felt experienced working with clients. She definitely enhanced and changed my perspective on the quality of the doctors that Henry Meds use. I felt more confident in switching to tirzepatide after speaking with her. I do think the first provider gives you that “rushed in and out” doctor visit feel. my second provider definitely felt like a great quality experience.
Response from Henry MedsJan 18, 2024
Thank you for the detailed review! Please know that we take all feedback seriously, and we act appropriately when issues arise.
renee G.
My meeting with my care provides was very good. She was thorough, very informative, helpful and friendly but I can’t find a way to track the delivery of the prescription. That is my only issue.
Response from Henry MedsJan 18, 2024
Thank you for taking the time to leave a review. For the tracking, the pharmacy sends them via UPS / FedEx / USPS, please check your email for an email from one of the above shippers as it is often filtered to spam. We do not send them automatically as we are not the originating shipper and don’t have that capability. For any questions or concerns, please reach out at [email protected]
Tammy N.
Smooth and good communication. Informational
Response from Henry MedsJan 18, 2024
Thank you for the positive review!