Henry Meds Reviews | Read Customer Reviews of henrymeds.com

Henry Meds Reviews | Read Customer Reviews of henrymeds.com

Henry Meds reviews

Showing 538 reviews with 4 stars · Clear filters

jessica
Mar 5, 2024
The physician assistant I spoke with…
The physician assistant I spoke with was very informative and informed about the product.
Response from Henry MedsMar 5, 2024
Thank you for taking the time to leave a review!
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Amanda W.
Mar 5, 2024
Easy Peasy
The process of choosing a plan, getting the physician appointment, and filling out the medical forms was easy. Still waiting for the pharmacy to ship off my medications though... it shows they are still processing.
Response from Henry MedsMar 5, 2024
Thank you for taking the time to share your experience. ! Henry Meds aims to get all clients their medication within 8-10 business days after their intake appointment. Any client that is waiting longer than 10 business days should reach out to [email protected] or call (909) 787-2342. We appreciate your feedback!
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Libby B.
Mar 4, 2024
The video visit was thorough
The video visit was thorough. Said they would send the prescription through; but have not had a confirmation that any shipped yet.
Response from Henry MedsMar 5, 2024
Thank you for taking the time to leave a review. At Henry Meds, our commitment is to deliver medications to all clients within 8-10 business days post their intake appointment. Should any client encounter a delay exceeding 10 business days, please don't hesitate to reach out to us at [email protected] or call (909) 787-2342.
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Bill Barney I.
Mar 2, 2024
Puntual phone call
Puntual phone call. Questions answered adequately.
Response from Henry MedsMar 2, 2024
Thank you for the review.
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MILLER D.
Mar 2, 2024
The initial meet and greet was good
The initial meet and greet was good. Wasn’t sure what to expect. The provider was thorough and answered my questions. One thing she couldn’t help with was macros, calories etc. She said that I would need a nutritionist for that. Was hoping to get that information from Henry Meds. Did learn about water and protein intakes. Anxious to begin treatment.
Response from Henry MedsMar 5, 2024
Thank you for taking the time to leave a review. We appreciate your feedback.
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Amy P.
Mar 2, 2024
I really enjoyed meeting with the…
I really enjoyed meeting with the provider and felt she was helpful. I was told I would get a follow up email outlining the plan and the additional cost. I also asked about when it would arrive. I have not received any information. UPDATE: I have attempted to call the number that you have provided 4 times now, and stayed on hold for 15 mins or more, and no response. 3/4/24, I am now begging for someone to help me. I have emailed, called, and emailed and called again. You took my payment, please help me.
Response from Henry MedsMar 3, 2024
Thank you for sharing your positive experience. We're delighted to hear that the consultation helpful. We apologize for any inconvenience regarding the delay in receiving the follow-up email This is certainly not the experience we aim to provide. Could you please contact Care Coordination at 909-787-2342 or [email protected]? We'd like to ensure that you receive the necessary details promptly and address any outstanding questions or concerns you may have. Your satisfaction is important to us, and we appreciate your patience as we work to resolve this issue. Thank you for bringing this to our attention.
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kara S.
Mar 1, 2024
They were nice
They were nice , but the shipping was too slow for my liking . There was a little bit of confusion on the website, it said shipping 5 to 8 days, customer service said 10 days and then a second customer service agent said 10 business days.. So there was some inconsistencies. After waiting nine business days and still no word on shipping I canceled and they quickly refunded my order without any problems so if you have more patience than I do, I would recommend.
Response from Henry MedsMar 1, 2024
Thank you for the review. As we utilize a number of compounding pharmacies, shipping times can unfortunately vary. We will always adjust billing dates for a subscription to give every client a chance to try the medication prior to paying for month 2.
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Sonja V.
Feb 29, 2024
Technical difficulties but worked…
Technical difficulties but worked itself out
Response from Henry MedsMar 1, 2024
Thank you for the review.
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