Henry MedsReviews of henrymeds.com

Product was fine and worked great. I signed up for a 3 month supply and spoke with a nurse one time. I told the nurse I was going to be done after the 3 months and thought that was it because in order to receive more product I’d have to have another appt with her. They charged me for a 4th month saying I didn’t cancel the right way. What in the heck am I paying for at this point with no appt and no product to think that I need a subscription still? The call center was not helpful and when they put it a review for the board it was denied pretty immediately and I was told there was no farther recourse. That is $300 and I carefully budgeted the 3 months I was on. Absolutely greedy and no empathy company.

Terrible company with Terrible service. PEOPLE THERE ARE MANY MANY MANY OTHER TRT COMPANIES AROUND!!!!!

DO NOT USE THEM! NOT HAPPY with the service AT ALL! First month, it took over 10 days to receive the medication. THEN, after being charged for month 2 and using their chat feature to ask how the prescription refills work, I was accused of being out of the medication... then after that was resolved, they assured me that refills process very timely to ensure you receive your medication so there will be no gaps. Well, here we are. Charged for month 2 - chatted 3 times and sent 3 emails throughout the month since being charged for month 2 on 4/04/25 asing for updates, and the latest update - the pharmacy has no idea when they can fill the prescription! They have no idea! So I've been taking medication for 28 days and have been ensured that I will receive a refill in a timely manner. So, weaning off is not even an option at this point, I guess cold turkey it is. Thanks HenryMeds! Of course I asked for a refund per the circumstances. Of course - NO REFUND! DO NOT USE THEM!

I signed up with Henry Meds in February and received my first delivery of my prescription on March 6th, it is April 15th and I still have not received my prescription that was taken out of my bank account 10 days ago. I should of received my meds on April 6th but after talking to them several times in the last 10 days, all I have gotten is that they will sent to me when they are ready because their pharmacy is behind? I have never heard of this ever before. I am done with these people if they don’t send my prescription asap.

My order has not left received I’m not happy it’s Been over 10 days no movement how can you charge me for something that I don’t have or u can’t deliver either refund or confirm exactly when

Terrible customer service: I signed up for oral meds and the day I made an appointment they charged me $249, and then I waited two weeks to get an appointment, and another week to get the medication. Before it was all over, they had charged me $1250 for three months worth of meds. And then when I didn't renew, they 'switched' me to a maintenance fee, which they never told me about, and refused to refund when I finally caught the charges. INCREDIBLY SKETCHY. There are better online pharmacies out there. Avoid Henry Meds

I waited for my prescription for a week no email no info vertifying that it will take up to ten business days. So i cqncelled my following refil while waiting for current to be delivered. But that unfortunatly cancelled my current scrip without me knowing, so i called for a refund on first months script. I was informed that refund cannot be done. The frustration is that it was nowhere stated i would wait 2 weeks to recieve a script and when i tried to cancel and refund it could not be done

Was supposed to receive my medication by now, according to their portal, it hasn't even been accepted by the pharmacy. Customer support blaming delays. Feels scammy.