Henry Meds Reviews | Read Customer Reviews of henrymeds.com

Henry Meds Reviews | Read Customer Reviews of henrymeds.com

Henry Meds reviews

Showing 873 reviews with 1 star · Clear filters

Brandy Faye M.
Apr 18, 2025
I was charged and paid
I was charged and paid. It says that my prescription was sent to the pharmacy but it hasn’t shipped or been filled since then.
Response from Henry MedsApr 18, 2025
Thank you for your review. Our goal is to ensure that all patients receive their medication within 8-10 business days after their intake appointment. Any patient that experiences a delay beyond 10 business days, please contact us at [email protected] or call (909) 787-2342. We appreciate your feedback!
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Erin M R.
Apr 18, 2025
Prescription isn’t moving from received
Prescription isn’t moving from received
Response from Henry MedsApr 18, 2025
Thank you for your review. We strive to ensure that all patients receive their medication within 8-10 business days after their intake appointment. If your order is delayed beyond this timeframe, please contact us at [email protected] or call (909) 787-2342. Your feedback is important, and we appreciate you bringing this to our attention!
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Laurie A.
Apr 18, 2025
It’s been a week and there’s no update…
It’s been a week and there’s no update on when my meds will be sent out. I am not happy.
Response from Henry MedsApr 18, 2025
We appreciate your review! At Henry Meds, our commitment is to deliver medications to all patients within 8-10 business days post their intake appointment. Despite our best efforts, occasional challenges may arise at the pharmacies we collaborate with. Should any patient encounter a delay exceeding 10 business days, please don't hesitate to reach out to us at [email protected] or call (909) 787-2342. Your feedback is invaluable to us!
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Travis B.
Apr 17, 2025
Pharmacy Delays
I paid my first payment for Phentermine on Feb 27. Had my appointment on March 5 and my first month prescription March 13. I reached out to Henry Meds on April 4 because I was concerned I would run out by April 13. I was assured month 2 would be delivered on April 11 or April 12. I reached out around April 12 and was advised it was in a process since April 4 but they could not tell me when I should expect it. I called them this morning. I ran out 4 days ago they said there were significant delays. I asked would the delays be a week, 1 month, 2 months. The representative said honestly I can’t tell you how long it will be delayed. I’m going to pay for month 3 on April 27 and I’ve only received 1 month so far.
Response from Henry MedsApr 17, 2025
Thank you for your review! At Henry Meds, we are dedicated to delivering medications to our patients within 8-10 business days. While we work hard to meet this timeline, there can occasionally be challenges with the pharmacies we partner with.
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customer
Apr 17, 2025
Everything has gone wrong..
Everything has gone wrong... been charged for two months, about to be three months and have yet to receive any meds that were promised. The customer service is terrible... I've asked to cancel multiple times and get nowhere. Feels like a scam at this point... go anywhere else!!
Response from Henry MedsApr 17, 2025
Thank you for your review. We take all feedback, especially negative feedback, seriously and always try to use it as a tool for improvements. Again, thank you for your time, this is clearly not the kind of experience we wish for any patient to have with Henry Meds.
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Matthew
Apr 17, 2025
To slow at processing orders.
To slow at processing orders.
Response from Henry MedsApr 17, 2025
Thank you for your review. We strive to ensure that all patients receive their medication within 8-10 business days after their intake appointment. If your order is delayed beyond this timeframe, please contact us at [email protected] or call (909) 787-2342. Your feedback is important, and we appreciate you bringing this to our attention!
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Jennifer
Apr 16, 2025
It’s been a week since my visit and I…
It’s been a week since my visit and I still have not received my prescription. When I look on the portal, it says the pharmacy has received it, but it has not even begun processing yet.
Response from Henry MedsApr 17, 2025
We appreciate your review! At Henry Meds, our commitment is to deliver medications to all patients within 8-10 business days post their intake appointment. Despite our best efforts, occasional challenges may arise at the pharmacies we collaborate with. Should any patient encounter a delay exceeding 10 business days, please don't hesitate to reach out to us at [email protected] or call (909) 787-2342. Your feedback is invaluable to us!
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Terri E.
Apr 16, 2025
The pharmacy is apparently always…
The pharmacy is apparently always backed up and the prescriptions never ship on time. I’ve been out of medicine for 3 days now and my newest prescription still hasn’t been shipped. I’m more than a little pissed off. Update: I’ve now been out of medication since 4/13/25 and it’s 4/30/25. I’m absolutely fuming. I get the same canned response that they’re working day and night to fill their prescriptions but still mine hasn’t even shipped yet. Thx for nothing Henry Meds.
Response from Henry MedsApr 17, 2025
A representative from Henry Meds will be reaching out.
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