Henry Meds Reviews | Read Customer Reviews of henrymeds.com

Henry Meds Reviews | Read Customer Reviews of henrymeds.com

Henry Meds reviews

Showing 538 reviews with 4 stars · Clear filters

Julie H.
May 24, 2024
Very easy to talk too
Very easy to talk too and answered all of my questions. I’m excited to start using my meds!
Response from Henry MedsMay 24, 2024
Thank you for your review! We are thrilled to see your positive feedback!
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Danielle
May 23, 2024
Should be easier to contact with…
Should be easier to contact with questions.
Response from Henry MedsMay 24, 2024
Thank you for your feedback. We strive to make it easy for our clients to contact us with any questions. You can reach our Care Coordination team at 909-787-2342 or email us at [email protected]. We're here to help and ensure you have the best experience possible.
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Ruth A.
May 23, 2024
First time to Henry Meds and started…
First time to Henry Meds and started with scheduled appt w/ professional doctor & was very informative & ask a lot about my health.
Response from Henry MedsMay 23, 2024
Your satisfaction means everything to us, and we're committed to ensuring that you receive the best possible care and service.
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km
May 20, 2024
Great Experience
Provider was so nice and easy to understand. Responsive to questions and very much explained everything well.
Response from Henry MedsMay 20, 2024
This is amazing feedback to receive. The Henry Meds team prides itself on excellent care, and we are always happy to learn when we achieve this.
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Martha S.
May 18, 2024
My first appointment didn't happen
My first appointment didn't happen, with no explanation, which was frustrating, but my second appointment was easy and went well.
Response from Henry MedsMay 18, 2024
Thank you for your feedback. We apologize for the inconvenience caused by the missed appointment. If you have any further concerns or need assistance, please don't hesitate to reach out. Your satisfaction is important to us.
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Treasa
May 7, 2024
I’m concerned about my particular case
I’m concerned about my particular case. I’m on my fourth injection and I still have yet to lose anything. Yes my appetite is basically gone and yes I drink all my water. But again I have yet to drop any weight. Maybe this is not for me?
Response from Henry MedsMay 7, 2024
Thank you for your review. All Henry Meds clients are encouraged to schedule a follow up appointment with their clinician (included in the subscription cost) to discuss any issues. We do offer many other treatments, so in the event that clients don't respond to a given treatment, the providers always work to find alternatives that may be more effective. If you have additional questions, please contact us directly [email protected]. We'll be happy to help!
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Christopher
May 7, 2024
Phone support doesn’t seem to wanna…
UPDATE: So I can up my review to 4 stars on account of Henry fixing my problem the very next morning. Thank you for the help. May 5, 2024-Phone support doesn’t seem to wanna answer the phone when it gets nearing 4:30 PM Pacific time… That’s pretty shady considering I’m calling about health issues, And not to mention, I’m a paid member.
Response from Henry MedsMay 7, 2024
We have requested additional information to better assist. Trustpilot will send you a request to provide some additional details, please respond. Thank you!
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James P.
Apr 9, 2024
So far it doesn’t look good
Update! Got a response within 24 hours of posting this review. Looks like I may have been a little hasty. Henry meds took steps to correct the issue and communicate next steps. Looking forward to receiving my medication.
Response from Henry MedsApr 9, 2024
We appreciate your review! At Henry Meds, our commitment is to deliver medications to all clients within 8-10 business days post their intake appointment. Despite our best efforts, occasional challenges may arise at the pharmacies we collaborate with. Should any client encounter a delay exceeding 10 business days, please don't hesitate to reach out to us at [email protected] or call (909) 787-2342. Your feedback is invaluable to us!
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