Henry MedsReviews of henrymeds.com

Updating my original review since HenryMeds put in some effort to try to make the situation I experienced right. I'll say, their scheduling and customer service could use some work, but overall its an affordable way to get care for some medicines where the brand name drug is obscenely overpriced.

UPGRADED FROM 2-STAR TO 4-STAR REVIEW. See the original review below. After the review the company rep reached out and they shipped the meds within a few days. Also, they shifted the start date of the meds by several weeks and gave me a $50 discount for the next month payment. Henry Meds is not an actual pharmacy, they are a hub for multiple pharmacies and multiple healthcare providers. They market, advertise, coordinate, and provide customer service. I can see value for patients, pharmacies, and providers. So far I do not have any weird side effects that people report about ozempic, but no rapid weight loss either. Just a normal muted appetite without spikes. ------- ORIGINAL ------- I had an appointment on May 14. The prescriber said the process will take about a week and then the pharmacy will get in touch with me. They will email me the tracking number and within a few days thereafter I will get the medication. Since I had no contact whatsoever after 9 days, finally, on May 23 I emailed the customer service. It took them 2 days to respond. On May 25 I received a response that "there was an issue with prescription amount, which they now resolved". So, up until then, if I had not contacted Henry Meds, the issue would still be unattended. Just so you know, if there is any issue with the amount or something else that prevents filling up the prescription in queue, a standard pharmacy would get in touch with the prescriber right away and will not leave the patient "just hanging there". They would clarify any issues and fill the prescription. The responder also wrote to me that the pharmacy "marked my prescription as urgent" and that they are working on my prescription. And again, just so you understand, when a pharmacy has a mishap like that (which can happen), the pharmacy would fill that prescription ASAP and send it out ASAP. Compounded pharmacy, you say, is different. OK. How long do you think it takes to mix a vial medication - 2-3 days? No! Of course not! I understand they are mixing and filling dozens or hundreds of prescriptions just like mine every single day, all identical, mixed with some form of injectable vitamin B. They can fill a vial per my dosage and ship it over. Urgently working on it for 4 day as of now. Hopefully they are not synthesizing it at the pharmacy. Today is May 29 and I still had no contact from the pharmacy with the tracking number. Yesterday, being quite surprised by this negligence, I responded to the previous agent (same email) and reported that nothing has changed. To my dismay, I received a response today from another agent saying that it takes 7-10 days for the medication to be shipped after my initial appointment and that I have to be patient. I am looking at the response and cannot believe my eyes that a customer service rep did not even read my email, did not take time to even look at what I wrote and just pasted their standard response. This seem to be the standard of care at Henry Meds. It has been 15 days since my appointment but the medication is not ready, no tracking number and no shipment.

Fast and easy but I was really bummed they stopped letting me send Rx to local pharmacy because it took 2 weeks for my last Rx to arrive. I know I would pay out of pocket for it but it would have been worth the cost. I hope they bring that option back cause I may move on to another company. But overall happy.

Very professional and thorough remote appointment

Had my consultation today. Was waiting for 45 minutes. He did apologize, but I thought I missed my appointment. Anyway was approved and will wait for my meds. Forget to ask and wasn’t brought up. When ti expect them or the billing process

All went well on the initial consult, but was informed I'd need a letter from my Primary physician stating that I would be removed from taking Glimepride. This took about an extra week to obtain and then email to henrymeds, adding another 2-3 days. Seems to me that if Henrymeds is aware of medications that can not be taken simultaneously with the the meds being prescribed, then they could put those out in the information, and the need for a letter, prior to the consult. This would reduce the wait time by at least a week.

I didn't do it but i saw someone i know who lost weight, and ask them how they go that way. so they told me. now i'm thinking of starting. but they don't do the pill -injection, but she do look good, no butty. but anyway she looks good. So if it work for her. i guess i try it. the price is high, so will my medical cover it. and what is the side affect?

Have only completed the consultation so far but it was a good experience and she answered my questions and concerns. Hoping to see my medication soon and start my weight loss journey