Henry MedsReviews of henrymeds.com

Still waiting for my medication payment for 2 months no medication

The compound semiglutide is NOT the real thing. Extremely weak and barely curbs your appetite. I waste $744 and did not lose 1lb. It is a terrible scam! Go to a med spa and spend a little more money for the real thing.

Complete scam!! Ran my credit card at 3 in the morning, all emails and phone calls were returned Blocked, it's like the company went out of business.!

Henry Meds is a textbook example of how not to run a business. I submitted a cancellation through their online form (the exact method they require), well before my next payment was due. Despite this, I was still charged nearly $300. When I reached out, I got nothing but robotic, copy-paste responses from a rep named Aleksander M., who embodies the worst kind of customer service — smug, unhelpful, and completely disconnected from reality. Aleksander repeatedly ignored the actual issue: I canceled, their system failed, and they still charged me. Instead of fixing it, he just kept parroting “policy,” as if hiding behind fine print somehow justifies taking someone’s money after a valid cancellation. Even when presented with a screenshot showing a clear cancellation date before the charge, they refused to issue a refund. It’s clear Henry Meds is more interested in squeezing every last dollar out of people than honoring basic fairness or accountability. They’re running a system where, if their back-end fails to log something, they act like it never happened — and then they stick the customer with the bill. Absolutely shameful. You can’t trust them to handle your information, your payments, or your time. And if anything goes wrong — even if it’s their fault — they’ll just repeat the word “policy” like it’s some kind of get-out-of-jail-free card. Aleksander, your “support” has been insulting. You’ve made this entire process harder, more frustrating, and more disrespectful than it ever needed to be. Do not give this company your money. There are better, more honest services out there. Henry Meds is a scam with a support team to match

I’ve called to reschedule an appointment with the provider to talk about the misunderstanding. But have not heard anything back after several days. I’ve been on TRT programs before. Told the provider what levels I wanted to be at ask them if there was a problem. He said he was fine with that levels but for some reason he started me on the lowest dose I’ve ever gotten. From my understanding he wants me to do this for three months and then get retested. Every other provider started me off with twice the dose that he did. I do not want to take 6 to 9 months to get my levels to where they were at, please let me know how you want to handle this situation . Look forward to a timely response. Have a blessed day.

Used Henry meds last September and was extremely happy with everything. Took a break and decided to come back. This time has been a complete joke! Been waiting for my order to process for a month now. Called several times and was told pharmacy is backed up and I would receive a credit, which I never received. Called 4 times today no one answers the phone. Emailed only to see email has been blocked 🚫 Tomorrow my next payment is due! No prescription, no answers, no credit as promised 😤 I am extremely unhappy with the lack of communication and run around with this company. You can do better Henry Meds

Been calling for 3days about a prescription that's was approved 2wks ago and is still showing processing... not happy

My meds were delayed and I was told because of the injections being taken off the market they were being taken care of and processed first. It’s 2025 and this is unacceptable. Online services should be more convenient not more of an inconvenience. And when I requested it be sent to a regular pharmacy I was then told it would then take another 7-10 processing period WTH. Again. Very unprofessional and inconvenience. I wouldn’t recommend. Now I’m told I have to wait up to 5 days for a refund. Again it’s 2025 a time of electronic transfer it took 10 seconds to take my money but up to 2 weeks to process my order another week to deliver my order then 5 days to refund my money but 5 seconds to request a refund. Plus the girl kept blaming me as if it’s my fault the pharmacy is instructed to fill the shots before the pills.