Henry MedsReviews of henrymeds.com

I met with my provider and was told I would get my medication in 5-10 business days. It’s been 21 days since the prescription was written and I still haven’t gotten any medication yet. I’ve called numerous times but haven’t gotten any answers on when I’ll receive my medication. I’ve paid for 2 months of subscription and still haven’t received my medication. Starting to feel scammed.

Was on oral semiglutide for two months with no results. When I decided I wanted to discontinue the med, I insisted to a rep that I didn't want anymore and please make sure there are no more monthly charges. The staff member was kind and reassured me I would not incur further charges especially since I wasn't scheduled for any deliveries. Nonetheless, 3 months later, I realize they are still charging me $249/month even though I received no meds at all nor did I continue to consult with the medical reps. When I inquired, I was told I was required to cancel my subscription in the app, and they would not issue a refund to me for those months. Why they would not inform me right away when I initially said I didn't want to incur additional charges, I don't know. While it may be on the app, a simple reminder to any customer is the ethical thing to do. If I hadn't seen the charge on my credit card three months later, I believe they would have continued to collect the monthly fee from me. $249 a month for three months without receiving meds or services is so wrong.

After taking the oral semaglutide for 2 months I received zero results. They had sent me 2 months of 1 milligrams whe the second month should be 2 MG. They asked I email them pictures on my meds which I did immediately and 2 weeks later still no response se. I called to see if they have a money back guarantee which they said they don't. So $500 down the drain and not 1 Oz lost. Save your money and don't work with Henry Meds.

Horribly slow service. Crazy waits for a doctor, slow lab work, follow up appointment needed, shipment takes forever. Would recommend going elsewhere.

I have been waiting over 25 business days for my trt prescription to be processed and shipped. Have been getting the run around from Henry meds about the pharmacy having supply issues.

terrible. company won’t refund an order that hasn’t shipped yet since i’m having terrible reactions to the medicine.

My nurse advised me to start taking double dosages of the semiglutide pills so that it would be more effective while my new prescription for the stronger dosage was filled. The nurse wasn’t aware of how long it takes for a prescription to be delivered. I took double dosages per directed by the nurse and now I’ve run out of meds until the new prescription is filled and delivered. In addition my credit card has been already charged for medication that I DONT have. I am strongly considering cancelling my subscription with Henry Meds.

After a video call, I was prescribed medication and was told I should receive it by the end of the following week (about 5-8 business days), I finally reached about after 11 days (not business), as my prescription still only showed "received" at the pharmacy, not even processing. I reached out to customer service, they expedited the prescription and I received it about a week after that. 3 weeks later, I have 1 week remaining in my original fill and I don't see anything in my portal about a refill processing. I emailed customer service and received a response on 5/13 that my refill was processing and it would be shipped automatically. 5/16 - I have 2 pills left and I reach out again. Now, I am told there are delays with my medication, that my refill was signed on 5/12 and that processing is currently 10 business days. I mentioned in my original email that I was getting ready to go out of town for work and it was "offered" - if approved my me (which it was not) that they could hold it til I returned asking about my travel dates. I emailed back that I would be home in 2 days. I received a response that they would hold it and ship it after my return. I emailed back saying not to do that, since it would only be 2 more days and that I would like for it to be there when I return. I received a response that they would release the hold. Now mind you, all of this back and forth was only over the course of a few hours, in the same day. I returned home, no meds, nothing in my portal. I called the following day. I was told 1) that my request to hold the refill delayed the shipment. 2) the pharmacy was experiencing a backlog and that they did not notify customers, because it was unexpected and they didn't know how long it would last. 3) I could continue to call back every few days to find out if my refill had processed. 4) they had no way of telling me when I might expect my medications. 5) I had already been given a $20 credit for the inconvenience. 6) he would request an expedite. So, basically, there's nothing that he could tell me. For 3 weeks, I've been looking for a refill that hasn't even been filled and I'll soon be 4 weeks gap in treatment - meaning I paid for a month of something I did not receive and no one was honest about it for weeks, until I started getting upset...and the final, honest answer was - we have no answers. I will give it one more month, but I've already said, I'm not in a habit of paying for something I'm not receiving.