Henry MedsHenry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Showing 873 reviews with 1 star · Clear filters
Dena
Too slow still didn’t get my meds
Response from Henry MedsJun 15, 2025
Thank you for your review. We strive to ensure that all patients receive their medication within 8-10 business days after their intake appointment. If your order is delayed beyond this timeframe, please contact us at [email protected] or call (909) 787-2342. Your feedback is important, and we appreciate you bringing this to our attention!
Derek
Still haven’t received my meds and it’s been 2 weeks since the order
Response from Henry MedsJun 13, 2025
A representative from Henry Meds will be reaching out.
Billy J.
I waited for the call. I had to call myself?
Response from Henry MedsJun 12, 2025
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced.
April
It has been 10 days and my prescription hasn't been shipped and I've been in constant contact. I'm HIGHLY disappointed.
Response from Henry MedsJun 12, 2025
Thank you for your review. At Henry Meds, our standard shipping time for medications is 8-10 business days after your intake appointment. However, delivery times can vary due to factors outside of our control, such as pharmacy backlogs or supply chain issues with our partner pharmacies. If you experience a delay exceeding 10 business days, please contact us at [email protected] or (909) 787-2342 so we can assist you further. We appreciate your feedback and will use it to improve our services.
Mauricio
Takes pharmacy up to 7 days to process the order
Response from Henry MedsJun 12, 2025
We appreciate your review! At Henry Meds, our commitment is to deliver medications to all patients within 8-10 business days post their intake appointment. Despite our best efforts, occasional challenges may arise at the pharmacies we collaborate with. Should any patient encounter a delay exceeding 10 business days, please don't hesitate to reach out to us at [email protected] or call (909) 787-2342. Your feedback is invaluable to us!
Kaleigh D.
My appointment & provider was great! But I have been waiting 6 weeks and still have not received any medication but have been charged for two months of said medication. I have called no less than 5 times and they just keep telling me they will escalate my prescription and it will be shipped in 2 business days.
Response from Henry MedsJun 12, 2025
A representative from Henry Meds will be reaching out.
Carl
Shipping issues. No update. Called 3 times no update on progress. Price advertised not the same.
Response from Henry MedsJun 12, 2025
Thank you for your review. Our goal is to ensure that all patients receive their medication within 8-10 business days after their intake appointment. Any patient that experiences a delay beyond 10 business days, please contact us at [email protected] or call (909) 787-2342. We appreciate your feedback!
Frank H.
So far you haven’t even processed my medication so how am I gonna give you a positive review. It’s been over a week and a half.
Response from Henry MedsJun 11, 2025
Thank you for your review. We strive to ensure that all patients receive their medication within 8-10 business days after their intake appointment. If your order is delayed beyond this timeframe, please contact us at [email protected] or call (909) 787-2342. Your feedback is important, and we appreciate you bringing this to our attention!