Henry MedsHenry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Showing 9,986 reviews with 5 stars · Clear filters
Kevin W.
The customer service is extremely fast and effective, once you find a good Dr. stick with them. The only thing that I would like is if they would text me with updates regarding appointments or refills.
Response from Henry MedsNov 21, 2025
Thank you for your thoughtful review! We value your feedback and appreciate your support.
Mandy
I had my consult with Jessica Roberts. She was amazing! Very informative, knowledgeable, and personable. I am giving 5 stars for her!! If I could give the customer service a rating it would be a 1! I was supposed to be charged $197 for the first month/new customer fee after a mix up and error while tried to renew. I tried many times to renew to no avail so the rep told me she would enter me as a new patient and the perk would be I got the new patient price. I did all of this while online with her. I only decided to renew with Henry Meds after this offer. Per customer service rep I was told this was the case and even filled out new patient form online only to be charged the $297 immediately following my consult today. Not happy and though they claim the calls are recorded they wouldn’t go back and refused my $100 refund. Due to this, I will not renew with them again and will NOT recommend them as there are many options for cheaper or same price. So don’t believe a customer service rep because their words, although recorded, mean nothing. This company obviously does not honor their employees words.
Response from Henry MedsNov 20, 2025
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Irving S.
Excellent Service
Response from Henry MedsNov 20, 2025
Thank you for your 5-star review! We truly appreciate your support.
Stasha F.
So far, I’ve had a great experience with Henry Meds. The telehealth doctor I spoke with asked lots of questions and listened to what I was looking for and my concerns.
Response from Henry MedsNov 19, 2025
Your feedback means so much to us! We’re thrilled to hear about your great experience.
Jordan L.
Every visit is pleasant, every perscription is on time.
Response from Henry MedsNov 19, 2025
Thank you for your valuable feedback! We’re here to support you every step of the way.
David L.
The follow-up support and calls are always great. Outstanding in my opinion.
Response from Henry MedsNov 18, 2025
Thank you for your wonderful review! We appreciate your support and are happy to hear you had a great experience.
Mark P.
tori keefer is my provider she is the best very easy to talk to she really cares
Response from Henry MedsNov 18, 2025
We sincerely appreciate you taking the time to share your experience! Your feedback motivates us to keep providing excellent service.
Randy F.
I regularly speak have a telehealth meeting with a healthcare professional. They are prompt, professional and friendly. I trust that I am getting quality treatment.
Response from Henry MedsNov 17, 2025
Your feedback is invaluable! We’re happy to hear that you had a great experience, and we appreciate you taking the time to share it.