NA
money grab
Paid for the service saying I would qualify for medications. Did not qualify for meds and was told I do not qualify on the telemedicine platform. Did not give me other options other than talking to my primary care provider (which duh, I wouldn’t be using you if it was easy to get into my primary care) Henry still took my money even though they knew I would not be a good candidate.
Response from Henry MedsDec 28, 2023
Thank you for your review. Though it’s disappointing to see this feedback, we don’t run our business to mislead customers and we understand your concern here. As with any clinician visit, the provider exercises their medical training and experience to weigh the intended benefits of a medication with potential for side effects. Client safety and health outcomes are our primary concern. We apologize for any inconvenience or frustration you may have experienced. For any client that is denied treatment, we will cancel the subscription and issue a full refund of the initial charge. It's important to note that refunds may take 3-5 business days to process, depending on the banking system.




