Henry Meds Reviews | Read Customer Reviews of henrymeds.com

Henry Meds Reviews | Read Customer Reviews of henrymeds.com

Henry Meds reviews

Showing 237 reviews with 3 stars · Clear filters

Christy K.
Jan 3, 2024
My experience
It was very easy and fast to get and have the initial appointment with the provider. She seemed knowledge and pleasant. Although I understand that it’s the holidays which I’m sure is why I have still not received my prescription that was ordered on 12/21/23 (today being 1/2/24). I feel like she should not have said I would get it the following week though …I have been waiting to be updated and have received no information even after I sent in a request for status.
Response from Henry MedsJan 3, 2024
Thank you for taking the time to leave a review. Henry Meds aims to get all clients their medication within 8-10 business days after their intake appointment. Any client that is waiting longer than 10 business days should reach out to [email protected] or call (909) 787-2342. We appreciate your feedback!
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Thomas C.
Jan 2, 2024
I haven't gotten meds yet--so I sm…
I haven't gotten meds yet--so I sm neutral. If I get them in a reasonable amonut of time--I will give a better review
Response from Henry MedsJan 2, 2024
Thank you for your review. Our goal is to ensure that all of our clients receive their medication within 8-10 business days. Any client that is waiting longer than 10 business days should reach out to [email protected] or call (909) 787-2342.
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Kris N.
Jan 2, 2024
Still dont have my prescription
UPDATE: amazing once I wrote the below review, a few hours later I got a tracking number and my meds arrived today. Will update after taking this for a bit. 😀 Tough to write a review when I still do not have my stuff. Did my online visit December 21. That day my prescription was submitted to the pharmacy to process. Online it says 5-8 business days for delivery. Well, excluding holidays it’s been 7 and it hasn’t even shipped. I reached out and I was told it’s a busy time of year so it will take longer. That is not what I was told. Not a good start!
Response from Henry MedsJan 2, 2024
Thank you for the review! Henry Meds aims to get all clients their medication within 8-10 business days after their intake appointment. Any client that is waiting longer than 10 business days should reach out to [email protected] or call (909) 787-2342. We appreciate your feedback!
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Emily
Jan 2, 2024
It has been more than ten days since my…
It has been more than ten days since my appt and I’ve not heard anything about when my prescription will arrive.
Response from Henry MedsJan 2, 2024
Thank you for the review! Henry Meds aims to get all clients their medication within 8-10 business days after their intake appointment. Any client that is waiting longer than 10 business days should reach out to [email protected] or call (909) 787-2342. We appreciate your feedback!
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fernando A.
Dec 10, 2023
I have not received the medication jet…
I have not received the medication jet is berg a week since the appointment. Please let me know what is happening thank you
Response from Henry MedsDec 10, 2023
Thank you for the review! Henry Meds aims to get all clients their medication within 8-10 business days after their intake appointment. Any client that is waiting longer than 10 business days should reach out to [email protected] or call (909) 787-2342. We appreciate your feedback!
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Jill D.
Dec 7, 2023
I haven't received my prescription…
I haven't received my prescription yet... but the process in talking with your Dr.'s was easy. Thank you. I would say more, but you sent your survey too soon!
Response from Henry MedsDec 7, 2023
Thank you for the review! Your feedback is greatly appreciated, and we're here to support you every step of the way.
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Stacey C.
Nov 16, 2023
I had my appointment 9 Das ago and haven't received my meds yet
I had my appointment
Response from Henry MedsNov 17, 2023
Thank you for the review! Henry Meds aims to get all clients their medication within 8-10 business days after their intake appointment... Unfortunately, this is not always within our control, as the pharmacies that we utilize might experience their own issues from time to time. Any client that is waiting longer than 10 business days should reach out to [email protected] or call (909) 787-2342. We appreciate your feedback!
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Sandra C.
Nov 14, 2023
Shipping and Receiving Meds
Hello, I was informed I would receive an email informing me when my meds shipped; I have not received an email yet. Just wondering why it takes so long for meds to be shipped out after appointment? Also, what method of shipping is being used (Fed-Ex, USPS)? Thank you,
Response from Henry MedsNov 14, 2023
Thank you for your review. Any client or potential client with questions can reach out to client support at (909) 787-2342 for answers to common questions.
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