Henry Meds Reviews | Read Customer Reviews of henrymeds.com

Henry Meds Reviews | Read Customer Reviews of henrymeds.com

Henry Meds reviews

Showing 538 reviews with 4 stars · Clear filters

Victoria P.
Jan 16, 2025
The problem is with Fed Ex
The problem is with Fed Ex. I asked for my meds to be shipped on Jan 8. It is now Jan 16 and I am supposed to get my meds today according to an email from Fed Ex. Previously, I was supposed to receive my meds yesterday. My question is: are my meds still good since it needs to be shipped on ice? Update: I received my package 8 days after it was shipped and the med was still cold! I'm happy now, and so excited to get started. The one less star was due to the stress Fed Ex put me through.
Response from Henry MedsJan 16, 2025
We understand your concern regarding the shipment. For specific questions regarding condition or storage requirements, please contact our Care Coordination team at 909-787-2342. They’ll be happy to assist and ensure everything is addressed promptly. Please don’t hesitate to reach out if you need further assistance!
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Kim M.
Jan 15, 2025
VERY INFORMATIVE
VERY INFORMATIVE. MAYBE SHE COULD OF OFFERED OTHER MEDS OR EXPLAINED THE DIFFERENCEE IN THEM. I ALRAEDY WAS TALKING THE SAME MEDS SHE JUST UPED THE DOES. I MIGHT OF DONE BETTER ON A DIFFEANT MED. WE WILL SEE
Response from Henry MedsJan 16, 2025
Thank you for sharing your feedback! At Henry Meds, we encourage all patients to schedule a follow-up appointment with their clinician (included in your subscription) to address any concerns or discuss alternative options. We offer a range of treatments, and if one isn’t effective, our providers are committed to finding solutions that may better suit your needs. If you have any questions or would like to explore other options, please don’t hesitate to contact us at [email protected]. We're here to help!
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Connie C.
Jan 14, 2025
My only complaint was the shipping was…
My only complaint was the shipping was very slow, it took over a week. This could have been due partly to some weather issues, but package sat Saturday delivery (7 days after prescription was received)but I did not get on Saturday. I finally got it on Monday (9 days after ).
Response from Henry MedsJan 14, 2025
Thank you for your review. Our goal is to ensure that all patients receive their medication within 8-10 business days after their intake appointment. Any patient that experiences a delay beyond 10 business days, please contact us at [email protected] or call (909) 787-2342. We appreciate your feedback!
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Maureen S.
Jan 14, 2025
Easy to use your links website
Easy to use your links website Pa responded on time Meds came on time and were kept cool
Response from Henry MedsJan 14, 2025
We love to hear about positive experiences! Thanks for sharing this feedback with us!
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Paul
Jan 12, 2025
Easy
The process was quick and easy to get started.
Response from Henry MedsJan 12, 2025
Your feedback is greatly appreciated, and we're here to support you every step of the way.
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Garnet
Jan 11, 2025
Good experience with practitioners
Good experience with practitioners. Interface to get to practitioners is clunky as is user interface page. Room for improvement there.
Response from Henry MedsJan 11, 2025
Thank you for your review. We take all feedback seriously and use it as an opportunity to make improvements.
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Elizabeth
Jan 10, 2025
Services are excellent
Services are well streamlined and easy understand.
Response from Henry MedsJan 10, 2025
Thank you so much for this great feedback! We appreciate you taking the time to let us know about your experience.
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Andrew F.
Jan 9, 2025
Answering my questions and upfront on…
Answering my questions and upfront on the costs so far.
Response from Henry MedsJan 9, 2025
Thank you for your review! We are thrilled to see your positive feedback!
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