Tina M.
Turnaround times
Update - *Got the medicine on June 7th. They adjusted my bill date to July 3rd. I added 1 more star - Update - I got an email May 31 after this was written that my medication is on the way. I think the turnaround and billing should be in sync. Billing me in full May 19th, then almost a week wait for an appt, then 7-10 day turnaround makes it like 15-17 days later before seeing any meds. My next billing cycle will be here and I will have only been on the Henry med for like 14 days if I am lucky. I also feel like an expedited option should be added (at an extra cost) in my case the turn around time really set me back. I had no idea it was going to take so long - I might have reconsidered this option. Hoping that I will be pleased once I can finally use the medication. I will update again. ************** I was on Zepbound moved to Henry Med due to shortage. I signed up on May 19. It took about a week to get an appt - then it takes like 7-10 days for medicine just to ship out! I was charged in Full on the 19th.. I still don’t even have a confirmation email stating my medicine has shipped and tomorrow is June 1. I offered to pay to expedite and they offer no expedited shipping or process. I am without medicine so progress is going down hill. Not happy at the moment. I called and basically was told they can’t do anything.
Response from Henry MedsMay 31, 2024
Thank you for the review! Henry Meds aims to get all clients their medication within 8-10 business days after their intake appointment.




